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For Companies At a Glance
- Tasks: Deliver exceptional customer service and optimise workshop operations in a dynamic environment.
- Company: Leading transport solutions firm with a focus on customer satisfaction.
- Benefits: Competitive salary, bonus scheme, company car, pension, and 25 days holiday.
- Why this job: Join a vibrant team and make a difference in customer experience.
- Qualifications: Experience in a dealership or service department and strong Excel skills.
- Other info: Exciting opportunities for growth and development in a supportive workplace.
The predicted salary is between 30000 - 42000 £ per year.
A leading transport solutions firm is seeking a Claims Service Administrator in Sheffield. In this full-time role, you will provide top-notch customer service, collaborate with the service team to optimize workshop operations, and ensure customer satisfaction.
Candidates should have:
- Experience in a dealership or service department
- Strong Excel skills
- Familiarity with parts identifier systems like ESA Mantis
Competitive salary, bonus scheme, and excellent benefits including a company car, pension, and 25 days holiday are offered.
Service Administrator: Customer Focus & Workshop Planning in Sheffield employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Administrator: Customer Focus & Workshop Planning in Sheffield
✨Tip Number 1
Network like a pro! Reach out to your connections in the transport solutions industry and let them know you're on the hunt for a Service Administrator role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Think of examples from your past experiences where you went above and beyond for a customer, especially in a dealership or service department setting. We want to see that you can handle any situation with ease!
✨Tip Number 3
Show off your Excel skills! Be ready to discuss how you've used Excel in previous roles, whether it's for tracking service requests or managing workshop operations. We love candidates who can demonstrate their technical abilities alongside their customer focus.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you're genuinely interested in joining our team and contributing to our mission of providing top-notch service.
We think you need these skills to ace Service Administrator: Customer Focus & Workshop Planning in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and workshop planning. We want to see how your skills align with the role, so don’t be shy about showcasing your dealership or service department background!
Show Off Your Excel Skills: Since strong Excel skills are a must-have for this role, include specific examples of how you've used Excel in previous jobs. Whether it’s managing data or creating reports, let us know how you’ve made Excel work for you!
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you’re the perfect fit for the Claims Service Administrator position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MAN Truck & Bus UK
✨Know Your Customer Service Basics
Brush up on your customer service skills and be ready to share examples of how you've handled challenging situations in the past. This role is all about ensuring customer satisfaction, so demonstrating your ability to resolve issues effectively will impress the interviewers.
✨Familiarise Yourself with Workshop Operations
Since you'll be collaborating with the service team, it's crucial to understand workshop operations. Research common processes and challenges in a dealership or service department. Being able to discuss how you can optimise these operations will show that you're proactive and knowledgeable.
✨Excel Skills are Key
Make sure you're comfortable with Excel, as it's mentioned in the job description. Brush up on your skills, especially with functions like VLOOKUP and pivot tables. You might even want to prepare a few examples of how you've used Excel in previous roles to streamline processes or analyse data.
✨Get to Know ESA Mantis
If you're not already familiar with parts identifier systems like ESA Mantis, take some time to learn about it. Understanding how it works and its relevance to the role will give you an edge. You could even mention how you would use it to improve efficiency during the interview.
