At a Glance
- Tasks: Manage job cards, support parts ordering, and communicate with customers and colleagues.
- Company: Join a dynamic team at MAN in Grangemouth, focused on collaboration and support.
- Benefits: Competitive salary, bonus scheme, private healthcare, and 25 days holiday.
- Other info: Diverse and inclusive workplace committed to employee growth and support.
- Why this job: Be part of a passionate team and thrive in a fast-paced environment.
- Qualifications: Flexible, proactive, with technical knowledge or customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail? We are looking for a Technical Service Advisor to join our busy Grangemouth branch on a full time, permanent basis. The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner. All while engaging and communicating with customers, colleagues and key stakeholders at all levels.
In this role: Along with managing the workload with the workshop, you will also be required to support the parts department with ordering parts and sub-contact work when required. You will be costing the work and raising invoices from job card/repair orders. This means you’re responsible for the cash, cheques for any work completed and parts used that will need to be charged back to appropriate accounts. You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.
To be successful in this role: We are looking for someone who is flexible, proactive and likes working in a fast-paced environment. You’ll work in a fairly small team who are passionate about their role and colleagues. Ideally, you will have some technical knowledge or administrative experience in a customer service environment.
Why join the Pride? It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to our extremely attractive benefits scheme that includes perks such as private health care, a healthy pension contribution, 25 days holiday (with the opportunity to buy more), and an attractive employee car scheme to name a few.
Accessibility & Inclusion: At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential. MAN is proud to be an equal opportunity employer.
Technical Service Advisor in Grangemouth employer: MAN Truck & Bus UK
Man Truck & Bus UK is an excellent employer, offering a supportive work culture where teamwork and professional development are prioritised. Located in Preston, the company provides attractive benefits such as a competitive salary, comprehensive health care, pension contributions, and generous holiday allowances, ensuring employees enjoy a fulfilling work-life balance while growing their careers in the transport industry.
