At a Glance
- Tasks: Manage job cards, engage with customers, and support the parts department.
- Company: Leading vehicle service provider in Gateshead with a focus on inclusivity.
- Benefits: Competitive salary, excellent pension scheme, and a company car every six months.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Customer service experience and technical knowledge are essential.
- Other info: Diverse workplace that values and supports all employees.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading vehicle service provider in Gateshead is hiring a full-time Technical Service Advisor. The role involves managing job cards, engaging with customers, and supporting the parts department. Ideal candidates will have customer service experience and technical knowledge.
The company offers a competitive salary, excellent pension scheme, and a company car every six months. They value diversity and promote an inclusive workplace where all employees are supported.
Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead
β¨Tip Number 1
Get to know the company! Research their values and culture, especially since they promote diversity and inclusivity. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
β¨Tip Number 2
Practice your customer service skills! Since the role involves engaging with customers, think of examples from your past experiences where youβve gone above and beyond. We want to hear those stories during the interview!
β¨Tip Number 3
Brush up on your technical knowledge! Familiarise yourself with common vehicle issues and parts. This will not only boost your confidence but also impress the hiring team with your expertise.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead
Some tips for your application π«‘
Show Off Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We want to see how you've engaged with customers in the past and how you can bring that expertise to our team.
Demonstrate Your Technical Knowledge: Since this role involves technical aspects, donβt shy away from showcasing your technical knowledge. Whether itβs about vehicles or parts, let us know what you know and how you can apply it in this position.
Tailor Your Application: Take a moment to tailor your application specifically for this role. Mention the job title and relate your skills and experiences directly to the responsibilities outlined in the job description. We love seeing personalised applications!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, itβs super easy!
How to prepare for a job interview at MAN Truck & Bus UK
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle services. Familiarise yourself with common issues and solutions, as well as the parts department's role in the process. This will help you answer questions confidently and show that you're genuinely interested in the position.
β¨Customer Service is Key
Since the role involves engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with clients effectively.
β¨Prepare Questions
Interviews are a two-way street, so prepare thoughtful questions about the company culture, team dynamics, and what success looks like in this role. This shows that you're not just interested in the job, but also in how you can contribute to the company's goals.
β¨Show Your Enthusiasm
Let your passion for the automotive industry shine through during the interview. Share why you want to work as a Technical Service Advisor and how you align with the company's values of diversity and inclusivity. A positive attitude can make a lasting impression!