At a Glance
- Tasks: Manage job cards, engage with customers, and support the parts department.
- Company: Leading vehicle service provider in Gateshead with a focus on inclusivity.
- Benefits: Competitive salary, excellent pension scheme, and a company car every six months.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Customer service experience and technical knowledge are essential.
- Other info: Diverse workplace that values and supports all employees.
The predicted salary is between 30000 - 42000 Β£ per year.
A leading vehicle service provider in Gateshead is hiring a full-time Technical Service Advisor. The role involves managing job cards, engaging with customers, and supporting the parts department. Ideal candidates will have customer service experience and technical knowledge.
The company offers a competitive salary, excellent pension scheme, and a company car every six months. They value diversity and promote an inclusive workplace where all employees are supported.
Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead
β¨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention specific things you admire about them.
β¨Tip Number 2
Practice your customer service skills! Since this role is all about engaging with customers, think of examples from your past experiences that highlight your ability to handle queries and provide solutions.
β¨Tip Number 3
Brush up on your technical knowledge! Familiarise yourself with common vehicle issues and parts. This will help you stand out during interviews and show you're ready to hit the ground running.
β¨Tip Number 4
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral when you apply through our website.
We think you need these skills to ace Technical Service Advisor: Workshop & Parts (Bonus) in Gateshead
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your customer service experience and any technical knowledge you have. We want to see how your skills match the role of a Technical Service Advisor, so donβt hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre excited about the role and how you can contribute to our team. Keep it friendly and professional β we love a personal touch!
Showcase Your Communication Skills: As a Technical Service Advisor, engaging with customers is key. In your application, demonstrate your communication skills clearly. Whether itβs through examples or your writing style, let us see how you connect with people.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy β just a few clicks and youβre done!
How to prepare for a job interview at MAN Truck & Bus UK
β¨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicles and parts. Familiarise yourself with common issues and solutions, as well as the services offered by the company. This will help you answer questions confidently and show that you're genuinely interested in the role.
β¨Customer Service is Key
Since the role involves engaging with customers, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to connect with clients effectively.
β¨Prepare Questions
Interviews are a two-way street, so prepare some thoughtful questions to ask the interviewer. Inquire about the team dynamics, the company's approach to diversity, or how they support employee development. This shows that you're not just interested in the job, but also in the company culture.
β¨Dress the Part
Even though it's a workshop environment, make sure you dress smartly for the interview. A neat appearance can create a positive first impression. It shows that you respect the opportunity and are serious about the position, which can set you apart from other candidates.