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For Companies At a Glance
- Tasks: Manage bookings, support parts department, and engage with customers in a fast-paced environment.
- Company: Leading vehicle service provider in the East Midlands with a vibrant team.
- Benefits: Competitive salary, bonus scheme, company car, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your customer service skills while making a difference.
- Qualifications: Customer service experience, attention to detail, and some technical knowledge.
- Other info: Exciting opportunity for growth in a supportive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading vehicle service provider in the East Midlands is looking for a Customer Service Advisor to join their Ripley Branch on a full-time basis. You will manage bookings, support the parts department, and engage with customers in a fast-paced environment.
Ideal candidates will have customer service experience, attention to detail, and some technical knowledge.
The position offers a competitive salary, bonus scheme, a company car, and generous holiday allowance.
Dynamic Customer Service & Workshop Admin employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic Customer Service & Workshop Admin
✨Tip Number 1
Get to know the company! Research their values and services so you can chat about them during your interview. It shows you're genuinely interested and helps you stand out from the crowd.
✨Tip Number 2
Practice your customer service scenarios! Think of common situations you might face in the role and how you'd handle them. This will help you feel more confident when discussing your experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. They might give you insider tips or even refer you, which can really boost your chances.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Dynamic Customer Service & Workshop Admin
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your previous customer service experience in your application. We want to see how you've engaged with customers and resolved issues, so share specific examples that showcase your skills!
Attention to Detail is Key: In a fast-paced environment like ours, attention to detail is crucial. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Technical Knowledge Matters: If you have any technical knowledge related to vehicles or parts, don’t forget to mention it! We’re looking for someone who can support our parts department, so any relevant experience will definitely give you an edge.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to provide all the necessary information in one go. Let’s get your application rolling!
How to prepare for a job interview at MAN Truck & Bus UK
✨Know the Company Inside Out
Before your interview, do some research on the vehicle service provider. Understand their services, values, and what sets them apart in the East Midlands. This will not only show your interest but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
Prepare specific examples from your past experiences where you excelled in customer service. Think about situations where you resolved issues or went above and beyond for a customer. This will demonstrate your ability to thrive in a fast-paced environment.
✨Brush Up on Technical Knowledge
Since the role requires some technical knowledge, make sure you're familiar with basic vehicle terminology and common service procedures. This will help you engage more effectively with both customers and the parts department during the interview.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows that you're genuinely interested in the position and eager to contribute.
