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- Tasks: Manage job cards and support the workshop and parts department.
- Company: Leading commercial vehicle provider with a strong presence in Upper Hartshay.
- Benefits: Competitive salary, bonus scheme, company car every six months, and generous holiday allowance.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving environment.
- Qualifications: Proactive, flexible, and experienced in customer service.
The predicted salary is between 30000 - 42000 £ per year.
A leading commercial vehicle provider in Upper Hartshay is seeking a Customer Service Advisor for their Ripley Branch. This full-time role involves managing job cards, supporting the workshop and parts department, and reporting on various statistics.
The ideal candidate should be proactive, flexible, and possess customer service experience.
You will benefit from:
- a competitive salary
- bonus scheme
- a company car every six months
- generous holiday allowance
Customer Service Advisor – Workshop & Parts Specialist employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor – Workshop & Parts Specialist
✨Tip Number 1
Get to know the company! Research their values and culture so you can tailor your approach during interviews. This shows you're genuinely interested and helps you stand out.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service experience.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even lead to referrals for the Customer Service Advisor role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the position.
We think you need these skills to ace Customer Service Advisor – Workshop & Parts Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills that match the job description. We want to see how you can bring value to our workshop and parts department!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Customer Service Advisor role. Be sure to mention your proactive and flexible nature, as these traits are key for us.
Showcase Your Stats: Since reporting on various statistics is part of the role, don’t hesitate to include any relevant metrics or achievements from your previous jobs. We love seeing numbers that demonstrate your impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at our Ripley Branch!
How to prepare for a job interview at MAN Truck & Bus UK
✨Know the Company Inside Out
Before your interview, do some homework on the commercial vehicle provider. Understand their values, services, and what sets them apart in the industry. This will not only impress the interviewer but also help you tailor your answers to align with their goals.
✨Showcase Your Customer Service Skills
Since the role is all about customer service, prepare specific examples from your past experiences where you went above and beyond for a customer. Highlight your proactive approach and flexibility in handling challenging situations, as these traits are key for this position.
✨Familiarise Yourself with Job Cards and Reporting
Brush up on how job cards work and be ready to discuss any relevant experience you have with managing or reporting statistics. If you can demonstrate your understanding of these processes, it will show that you're prepared and serious about the role.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team dynamics, the company culture, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.
