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- Tasks: Manage job cards, support the workshop, and engage with customers in a fast-paced environment.
- Company: Join a dynamic team at MAN, committed to diversity and inclusion.
- Benefits: Competitive salary, bonus scheme, excellent pension, and a new VW car every six months.
- Why this job: Be part of a passionate team and make a real impact in customer service.
- Qualifications: Technical knowledge or administrative experience in a customer service role preferred.
- Other info: Flexible part-time hours with opportunities for growth in a supportive workplace.
The predicted salary is between 13000 - 16000 £ per year.
Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail? We are looking for a Technical Service Advisor to join our busy Bellshill branch on a part-time, permanent basis. This role will be part of a job share, working 2 days a week, Thursday and Friday alternating between 6:30am - 3pm and 10am - 6:30pm.
The team supports the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner. All while engaging and communicating with customers, colleagues and key stakeholders at all levels.
In this role, along with managing the workload with the workshop, you will also be required to support the parts department with ordering parts and sub-contact work when required. You will be costing the work and raising invoices from job card/repair orders. This will mean you’re responsible for the cash and cheques for any work completed and parts used that will need to be charged back to appropriate accounts. You will be responsible for reporting time, hours sold, statistics and budgetary information as and when required.
We are looking for someone who is flexible, proactive and likes working in a fast-paced environment. You’ll work in a fairly small team who are passionate about their role and colleagues. Ideally, you will have some technical knowledge or administrative experience in a customer service environment.
It is important to us to make sure we look after our employees and therefore we offer a competitive salary plus bonus scheme. You will have access to an excellent pension scheme, fantastic company car scheme with a new VW group car every six months, as well as 25 days holidays plus bank holidays.
At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation. We actively promote equal opportunities in our recruitment processes and workplace policies.
If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential. MAN is proud to be an equal opportunity employer.
Technical Service Advisor - Job Share in Bellshill employer: Man Truck & Bus Uk Ltd
Contact Detail:
Man Truck & Bus Uk Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Advisor - Job Share in Bellshill
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Technical Service Advisor role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research common questions for Technical Service Advisor roles and practice your answers. Make sure to highlight your attention to detail and ability to work under pressure, as these are key traits they're looking for.
✨Tip Number 3
Show off your skills! If you have any technical knowledge or customer service experience, be ready to discuss specific examples of how you've used these skills in past roles. This will help you stand out from the crowd.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and makes it easier for us to keep track of your progress. Plus, you'll get all the latest updates on the role and company perks!
We think you need these skills to ace Technical Service Advisor - Job Share in Bellshill
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Service Advisor role. Highlight your relevant experience, especially in customer service and any technical knowledge you have. We want to see how you fit into our dynamic team!
Showcase Your Skills: In your application, emphasise your ability to work under pressure and your keen eye for detail. Mention specific examples where you've successfully managed workloads or supported a team, as this is key for the busy environment we operate in.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon unless it’s relevant to the role. We appreciate clarity, and it helps us understand your qualifications better!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it ensures you’re considered for the role without any hiccups. Plus, it’s super easy!
How to prepare for a job interview at Man Truck & Bus Uk Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Technical Service Advisor. Familiarise yourself with job cards, invoicing, and customer service processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Attention to Detail
Since this role requires a keen eye for detail, prepare examples from your past experiences where you've demonstrated this skill. Whether it's managing paperwork or ensuring accuracy in customer interactions, having specific anecdotes ready will impress your interviewers.
✨Demonstrate Your Flexibility
The job share aspect means you'll need to be adaptable. Be ready to discuss how you've successfully managed changing priorities or worked in fast-paced environments before. Highlighting your proactive approach will resonate well with the team.
✨Engage with the Team Spirit
This role is all about teamwork, so express your enthusiasm for working collaboratively. Share instances where you've contributed to a positive team dynamic or supported colleagues in achieving common goals. This will show that you’re a great fit for their passionate team.
