Technical Service Advisor

Overview

Are you looking for a dynamic role? Are you able to work well under pressure, with a keen eye for detail?

We are looking for a Technical Service Advisor to join our busy Sheffield branch on a full time, 6 month fixed term basis.

Responsibilities

• Support the busy workshop with managing, booking and maintaining job cards and ensuring they’re all accurately and efficiently processed within a timely manner, while engaging and communicating with customers, colleagues and key stakeholders at all levels.
• Support the parts department with ordering parts and sub-contact work when required.
• Cost the work and raise invoices from job cards/repair orders.
• Manage cash and cheques for any work completed and parts used that will need to be charged back to appropriate accounts.
• Report time, hours sold, statistics and budgetary information as required.

Requirements / Experience

• We are looking for someone who is flexible, proactive and likes working in a faced past environment.
• You’ll work in a fairly small team who are passionate about their role and colleagues.
• Ideally you will have some technical knowledge or administrative experience in a customer service environment.

Benefits

• Competitive salary plus bonus scheme.
• Excellent pension scheme.
• Fantastic company car scheme with a new VW group car every six months.
• 25 days holidays plus bank holidays.

Equality and Inclusion

At MAN, we are committed to fostering a diverse, inclusive, and equitable workplace where everyone is valued and empowered to thrive. We believe that diversity enhances our organisation, and we welcome applications from individuals of all backgrounds, regardless of age, disability, gender identity, marital status, pregnancy or maternity status, race, religion or belief, sex, or sexual orientation.

We actively promote equal opportunities in our recruitment processes and workplace policies. If you require any reasonable adjustments during the application process or at any stage of employment, please let us know, and we will do our best to accommodate your needs. We strive to create an environment where all employees feel respected, supported, and able to achieve their full potential.

MAN is proud to be an equal opportunity employer.