Senior Tech Support Engineer: Lead Escalations & Automation

Senior Tech Support Engineer: Lead Escalations & Automation

Full-Time No working from home possible
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Man Group is seeking a Senior Technical Support Engineer to join the Tech Support team in London. You will ensure stability and performance of business-critical systems across front and back-office functions, acting as a key escalation point and driving automation and process improvements.

You will mentor engineers, lead non-BAU projects and participate in on-call rotations, with a strong emphasis on user experience and incident prevention.

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Senior Tech Support Engineer: Lead Escalations & Automation employer: Man Group

At Man Group, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values inclusion and professional growth. As a Senior Technical Support Engineer in London, you'll benefit from a comprehensive package that includes competitive holidays, flexible working arrangements, and opportunities for community engagement through our 'Mankind' days. Join us to be part of a forward-thinking team where your contributions are valued, and you can thrive in a supportive environment focused on continuous improvement and innovation.

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Contact Details:

Man Group Recruitment Team