Client Operations Apprentice in London

Client Operations Apprentice in London

London Apprenticeship 20000 - 30000 £ / year (est.) No working from home possible
Man Group

At a Glance

  • Tasks: Support client operations and gain hands-on experience in asset management.
  • Company: Join a leading global investment management firm with a focus on innovation.
  • Benefits: Enjoy competitive pay, flexible working, and opportunities for professional growth.
  • Other info: Inclusive culture with community volunteering days and comprehensive benefits.
  • Why this job: Kickstart your career in finance while making a real impact on client success.
  • Qualifications: Strong academic record and eagerness to learn; proficiency in Microsoft Office is a plus.

The predicted salary is between 20000 - 30000 £ per year.

About Man Group

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $227.6 billion and operate across multiple offices globally.

Man Group is seeking a driven and ambitious Client Operations Apprentice to join our Client Operations team in London. This is an excellent opportunity for someone eager to build a career in asset management operations. The team sits at the heart of Man Group's investor flows oversight, acting as a central hub across our investment engines — giving you broad exposure to fund operations, risk management, and operational controls from day one.

Responsibilities

  • Become proficient in the team's core systems, using them effectively to support daily operations
  • Support oversight of Service Provider and Transfer Agency processes and procedures
  • Contribute to the reconciliation of capital flows, ensuring accurate and timely reporting while maintaining data integrity
  • Develop a strong understanding of the operating model and key controls, proactively identifying improvement opportunities and collaborating on their implementation
  • Assist in managing client queries and cases through Salesforce
  • Build and maintain relationships across global teams including Sales, Middle Office, Front Office, and Senior Management

Competencies

  • Strong academic record
  • Enthusiasm and genuine eagerness to learn
  • Self-motivated and diligent, with strong attention to detail
  • Clear and confident communicator — written and verbal
  • Takes ownership and accountability for assigned tasks
  • Proficient in Microsoft Office; intermediate Excel skills (pivot tables, lookups, reconciliation formulas, handling large datasets)
  • Adaptable and willing to learn new systems and processes

To Apply You'll Need:

  • The right to work in the UK
  • To have lived in the UK or EEA continuously for the past 3 years
  • Not to have previously studied the course content
  • Not to undertake any other qualification during your apprenticeship
  • To be able to apply your learning to your role

Apprenticeship Programme Details:

  • Qualification: Level 4 Investment Operations Specialist with IMC
  • Duration: 15-month programme (12-month training, 3-month apprenticeship assessment)
  • Apprenticeship Assessment: Project and presentation, and portfolio-based interview
  • Who's it for? Entry-level — perfect for school leavers, those at an early stage of their career, or individuals looking for a new professional challenge

Inclusion, Work-Life Balance and Benefits at Man Group

You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry.

You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.

Client Operations Apprentice in London employer: Man Group

Man Group is an exceptional employer, offering a dynamic and inclusive work environment in the heart of London. As a Client Operations Apprentice, you'll benefit from comprehensive training and development opportunities, competitive benefits, and a culture that values diversity and community engagement. With a focus on employee growth and a commitment to work-life balance, Man Group empowers you to build a meaningful career in asset management operations while making a positive impact.

Man Group

Contact Details:

Man Group Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Operations Apprentice in London

Tip Number 1

Network like a pro! Reach out to current employees at Man Group on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.

Tip Number 2

Prepare for the interview by researching Man Group's values and recent projects. Show us that you're not just interested in any job, but specifically in how you can contribute to our mission in asset management.

Tip Number 3

Practice your communication skills! As a Client Operations Apprentice, you'll need to convey information clearly. Try mock interviews with friends or family to boost your confidence.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you're serious about joining the team at Man Group.

We think you need these skills to ace Client Operations Apprentice in London

Attention to Detail
Communication Skills
Proficiency in Microsoft Office
Intermediate Excel Skills
Data Integrity Management
Client Query Management
Adaptability

Some tips for your application 🫡

Show Your Enthusiasm:Let your passion for asset management shine through in your application. We want to see that you're genuinely excited about the opportunity to learn and grow with us at Man Group.

Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the Client Operations Apprentice role. We love seeing how your background can contribute to our team!

Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re the perfect fit for this apprenticeship. Share specific examples of your attention to detail and communication skills, as these are key for the role.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensure you’re considered for this exciting opportunity.

How to prepare for a job interview at Man Group

Know Your Stuff

Before the interview, make sure you understand Man Group's core business and the role of a Client Operations Apprentice. Familiarise yourself with their investment strategies and how they manage client relationships. This will show your enthusiasm and genuine interest in the company.

Show Off Your Skills

Highlight your proficiency in Microsoft Office, especially Excel. Be ready to discuss how you've used pivot tables or handled large datasets in the past. If you can, prepare examples that demonstrate your attention to detail and problem-solving skills.

Communicate Clearly

Practice your communication skills, both written and verbal. You might be asked to explain complex concepts simply, so think about how you would describe your understanding of operational controls or capital flows to someone unfamiliar with the industry.

Ask Thoughtful Questions

Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, opportunities for professional development, or how the company fosters an inclusive environment. It shows you're engaged and thinking about your future there.