Client Operations Apprentice

Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi‑manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.

Responsibilities:

• Become proficient in the team's core systems, using them effectively to support daily operations.
• Support oversight of Service Provider and Transfer Agency processes and procedures.
• Contribute to the reconciliation of capital flows, ensuring accurate and timely reporting while maintaining data integrity.
• Develop a strong understanding of the operating model and key controls, proactively identifying improvement opportunities and collaborating on their implementation.
• Assist in managing client queries and cases through Salesforce.
• Build and maintain relationships across global teams including Sales, Middle Office, Front Office, and Senior Management.

Qualifications:

• Strong academic record.
• Enthusiasm and genuine eagerness to learn.
• Self‑motivated and diligent, with strong attention to detail.
• Clear and confident communicator — written and verbal.
• Takes ownership and accountability for assigned tasks.
• Proficient in Microsoft Office; intermediate Excel skills (pivot tables, lookups, reconciliation formulas, handling large datasets).
• Adaptable and willing to learn new systems and processes.

The right to work in the UK.

To have lived in the UK or EEA continuously for the past 3 years.

Not to have previously studied the course content.

Not to undertake any other qualification during your apprenticeship.

To be able to apply your learning to your role.

Qualification Level 4 Investment Operations Specialist with IMC.

Duration: 15‑month programme (12‑month training, 3‑month apprenticeship assessment).

Project and presentation, and portfolio-based interview.

Who’s it for? Entry‑level — perfect for school leavers, those at an early stage of their career, or individuals looking for a new professional challenge.

Inclusion, Work‑Life Balance and Benefits at Man Group:

You’ll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you’ll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. You’ll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you’ll receive two annual ‘Mankind’ days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long‑term disability coverage, group sick pay, enhanced parental leave and long‑service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.

Equal Employment Opportunity Policy:

Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.