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- Tasks: Monitor and patrol over 2500 cameras, assisting emergency services in real-time.
- Company: Join MAN Commercial Protection, a leading security firm in the UK.
- Benefits: Enjoy full uniform, in-house training, and discounts through our perks scheme.
- Why this job: Be part of a dynamic team making a real impact on community safety.
- Qualifications: CCTV Licence required; strong communication and IT skills essential.
- Other info: Shift pattern is 4 on, 4 off nights; double pay on bank holidays.
MAN Commercial Protection are looking for CCTV Control Room Operators in one of the biggest control rooms in the UK, covering over 2500 cameras around the West Midlands.
Shift pattern: 4 on 4 off night shift.
Shift timings: 17:45-05:45
Payrate: £12.60ph
Coverage focuses mainly on West Midlands Transport, but also focusing on towns and city centres around the West Midlands. You will patrol cameras and be on the alert for all types of crimes. You will be dealing with emergency services on a daily basis aiding in live incidents, so a strong level of communication is required.
Main Responsibilities:
- Carry out patrols of the cameras throughout the West Midlands.
- Aiding the emergency services in live situations.
- Aiding Police by searching and saving footage for vital information for their investigations.
- Incident handler for local council Out of Hours - Dealing with social services and other organisations to aid members of the public.
- Communicate with local town hosts and shops by radio.
- Take emergency calls from the public via emergency help points in the control room.
- Updating the public via social media of any updates in the West Midlands.
- Respond to email requests for footage and information.
- Working in conjunction with Highways England dealing with traffic management.
- Be responsible for alarm calls across the West Midlands.
Qualities/Requirements:
- CCTV Badge - Essential
- Dual Badge - Advantage
- Very strong communication skills.
- Strong literacy skills.
- Strong IT skills. (Dealing with Microsoft products).
- Excellent phone manner.
- Team player.
- Polite & Enthusiastic.
The ideal candidate must have:
- You must be able to work on your own initiative
- Full 5-year checkable work/education history
- You MUST hold a valid CCTV Licence
Benefits:
- Full uniform supplied
- Access to in-house training (SIA and First Aid)
- Free International Professional Security Association (IPSA) membership
- Access to 24-hour counselling helpline through IPSA
- Access to 24-hour legal helpline through IPSA
- Double pay on Bank Holidays
- Perks At Work - High Street Discount Scheme
If this sounds like the ideal role for you, please apply with your CV. We look forward to hearing from you!
CCTV Operator employer: MAN COMMERCIAL PROTECTION LIMITED
Contact Detail:
MAN COMMERCIAL PROTECTION LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CCTV Operator
✨Tip Number 1
Familiarise yourself with the specific technologies and systems used in CCTV operations. Understanding the equipment and software can give you an edge during interviews, showing that you're proactive and knowledgeable about the role.
✨Tip Number 2
Practice your communication skills, as they are crucial for this role. Consider role-playing scenarios where you might need to communicate with emergency services or the public, which will help you feel more confident when discussing your experience in interviews.
✨Tip Number 3
Network with professionals in the security industry, especially those who work in CCTV operations. Attend local security events or join online forums to connect with others, as personal recommendations can significantly boost your chances of landing the job.
✨Tip Number 4
Stay updated on current trends and challenges in the security sector, particularly regarding CCTV technology and crime prevention. Being well-informed will not only help you in interviews but also demonstrate your genuine interest in the field.
We think you need these skills to ace CCTV Operator
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise any previous experience you have in security or surveillance roles. Mention specific duties that align with the responsibilities of a CCTV Operator, such as monitoring cameras or handling emergency situations.
Showcase Communication Skills: Since strong communication skills are essential for this role, provide examples in your CV or cover letter where you've effectively communicated in high-pressure situations, especially when dealing with emergency services or the public.
Include Certifications: Clearly state your CCTV Licence and any other relevant certifications. If you have a Dual Badge, make sure to mention it as it is considered an advantage for this position.
Tailor Your Application: Customise your CV and cover letter to reflect the specific requirements mentioned in the job description. Use keywords from the listing, such as 'patrols', 'incident handler', and 'strong IT skills' to demonstrate your fit for the role.
How to prepare for a job interview at MAN COMMERCIAL PROTECTION LIMITED
✨Showcase Your Communication Skills
As a CCTV Operator, strong communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, especially in high-pressure situations. You might be asked about past experiences where you had to relay important information quickly.
✨Familiarise Yourself with Technology
Since the role involves working with various IT systems and Microsoft products, brush up on your technical skills. Be ready to discuss any relevant experience you have with CCTV systems or similar technology during the interview.
✨Understand the Role's Responsibilities
Make sure you thoroughly understand the job description and responsibilities. Be prepared to discuss how you would handle specific scenarios, such as dealing with emergency services or managing incident reports, to show that you are proactive and knowledgeable.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about the team dynamics, training opportunities, or how success is measured in the position. This not only helps you gauge if the job is right for you but also demonstrates your enthusiasm.
