Shift Supervisor in London

Shift Supervisor in London

London Full-Time No working from home possible
Mamuśka! Polish Kitchen and Bar

At a Glance

  • Tasks: Lead the team and ensure smooth operations while delivering fantastic service.
  • Company: Join Mamuśka!, a vibrant Polish kitchen and bar in London with over 10 years of experience.
  • Benefits: Enjoy free meals, tips, discounts, holiday pay, and a pension plan.
  • Other info: Immediate start available; flexible schedule with 5 days on and 2 days off.
  • Why this job: Be part of a fun, energetic team that values great service and a love for hospitality.
  • Qualifications: Looking for candidates with a strong work ethic and a passion for people.

Our Management Team is searching for a competent and cheerful hospitality professional, committed and ready to help lead the team on the floor! Our mission is to deliver the best Polish food and drink in the UK, in an energetic and contemporary atmosphere with fantastic service! Your job as Shift Supervisor is to lead the team on the floor and organise them in accordance with our procedures to achieve an efficient and smooth operation. We are getting busier and the team is growing, so there is a spot for every talent level and anyone with skill and ambition.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Schedule: 5 days on, 2 days off on a rotating basis.
Salary: £17 – £18 hourly
Benefits: incl serv chg. PLUS tips, free meals, discounts, holiday pay & pension

About Mamuśka! Polish Kitchen and Bar

Mamuśka! has been introducing Londoners to Polish food, drink and music for over 10 years. Now we are in Southbank Waterloo and getting busier than ever! We are looking for energetic new team members to help us create our special magic!

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Shift Supervisor in London employer: Mamuśka! Polish Kitchen and Bar

Mamuśka! Polish Kitchen and Bar is an exceptional employer, offering a vibrant work culture where creativity and teamwork thrive. Located in the bustling Southbank area, we provide our employees with competitive pay, generous benefits including cash tips, holiday, and staff discounts, as well as opportunities for professional growth through training and development. Join us to be part of a fun-loving team that values consistency and quality in delivering an unforgettable experience to our customers.

Mamuśka! Polish Kitchen and Bar

Contact Details:

Mamuśka! Polish Kitchen and Bar Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Shift Supervisor in London

Tip Number 1

Show your passion for hospitality during any interactions. Whether it's in a casual chat or a formal interview, let your enthusiasm for providing excellent service shine through. This will resonate well with our team, as we value a cheerful and committed attitude.

Tip Number 2

Familiarise yourself with Polish cuisine and culture. Having a genuine interest in what we offer at Mamuśka! will not only impress us but also help you connect better with the team and customers. Consider trying some of our dishes before your interview!

Tip Number 3

Demonstrate your leadership skills by sharing examples from your past experiences. We’re looking for someone who can lead a team effectively, so be ready to discuss how you've motivated others and handled challenges in previous roles.

Tip Number 4

Be prepared to showcase your ability to work in a fast-paced environment. Our team is growing and getting busier, so highlight any relevant experience you have in similar settings where you thrived under pressure while maintaining a positive atmosphere.

We think you need these skills to ace Shift Supervisor in London

Leadership Skills
Team Management
Customer Service Excellence
Communication Skills
Problem-Solving Skills
Time Management
Conflict Resolution

Some tips for your application 🫡

Understand the Role:Read the job description carefully to understand what Mamuśka! is looking for in a Shift Supervisor. Highlight key responsibilities and required skills, such as leadership, hospitality experience, and a cheerful attitude.

Tailor Your CV:Make sure your CV reflects your relevant experience in hospitality and any leadership roles you've held. Use specific examples that demonstrate your ability to lead a team and provide excellent service.

Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for hospitality and your commitment to delivering fantastic service. Mention why you want to work at Mamuśka! and how your values align with theirs.

Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at Mamuśka! Polish Kitchen and Bar

Show Your Passion for Hospitality

Make sure to express your genuine love for the hospitality industry during the interview. Share experiences where you went above and beyond to provide excellent service, as this aligns with the company's mission of delivering fantastic service.

Demonstrate Leadership Skills

As a Shift Supervisor, you'll need to lead a team effectively. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to organise and delegate tasks to ensure smooth operations.

Emphasise Teamwork and Fun

Mamuśka! values a fun and energetic atmosphere. Discuss how you foster a positive team environment and encourage camaraderie among staff. Share any relevant experiences that showcase your ability to balance professionalism with a friendly approach.

Be Ready for Situational Questions

Expect questions about how you'd handle specific scenarios on the floor, such as dealing with difficult customers or managing busy shifts. Prepare thoughtful responses that demonstrate your problem-solving skills and commitment to maintaining high service standards.