At a Glance
- Tasks: Enhance global shopping experiences and manage day-to-day operations on international websites.
- Company: Join Mammoth Brands, a modern CPG company with a mission to create better products.
- Benefits: Enjoy flexible hours, medical coverage, equity, and generous parental leave.
- Other info: Collaborative culture with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer satisfaction.
- Qualifications: Experience in product management and familiarity with Shopify preferred.
The predicted salary is between 30000 - 42000 £ per year.
Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind brands Harry’s, Flamingo, Lume, Mando, and Coterie. We’re building a new model—and home—brands, founders, and talent looking to solve unmet needs, improve peoples’ lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it’s not, we don’t do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community.
About the team
The Global Digital Team is responsible for the Digital sales channels for Harry’s and Flamingo Brands. We are a highly collaborative team that partners cross-functionally to maximize the customer experience on Amazon, Omnichannel Retail, and our own DTC sites while delivering customer and channel insights back to the brand teams. We are nimble, driven by an ownership mentality, and deeply committed to understanding and solving real customer needs.
About the role
As the Associate Product Manager, you will be responsible for improving the global shopping experience and supporting the day-to-day operations of the International websites, which means you’ll own identifying, sizing, and solving customer problems. This is a hands-on role that blends core product management practices with operational ownership of site updates and cross-functional problem solving. You’ll help manage backlogs, support product ceremonies, coordinate UAT, and partner closely with technical teams to deliver improvements — while also owning ongoing Shopify updates, troubleshooting site issues, and working with CX and warehouse stakeholders to resolve customer-impacting problems that originate both on and off the website.
What you will accomplish
- Assist with backlog grooming, sprint planning, and story refinement in partnership with Engineering and senior product managers
- Coordinate and execute UAT to ensure features, fixes, and site changes meet business and customer expectations
- Help drive initiatives through to completion, ensuring alignment with the global product roadmap
- Own site operations and updates
- Manage and execute day-to-day site updates in Shopify (content changes, configuration updates, promotions, launches, and fixes)
- Identify and resolve site issues proactively, escalating when necessary and coordinating across teams to drive resolution
- Ensure changes are documented, communicated, and reflected accurately across markets
- Solve customer and operational problems
- Partner with CX, warehouses, Supply Chain, and Distribution to investigate and resolve customer-impacting issues that extend beyond the website itself (e.g., order issues, fulfillment blockers, policy gaps)
- Analyze trends from CX feedback, operational data, and site performance to identify recurring problems and improvement opportunities
- Track, analyze, and report on the performance of product initiatives and site changes using relevant data tools
- Translate insights into actionable recommendations for experience, process, or tooling improvements
- Act as a liaison between Product, Engineering, CX, Brand, Legal, and Operations partners
- Document experience changes and support training or enablement for partner teams in international markets
- Provide clear updates on progress, risks, and outcomes to stakeholders
This should describe you
- You’re a highly detail-oriented individual, you’ll find and implement improvements wherever you find them; big or small.
- You have foundational product management experience and can share examples of working directly with engineers, UX architects, and designers to ship meaningful enhancements.
- You are detail-obsessed and comfortable being hands-on with a commerce platform (Shopify experience strongly preferred) and enjoy owning day-to-day site execution.
- You support defining product features, managing backlogs and sprint plans, and creating well-groomed user stories, in at least a multi-sprint horizon, while advocating for solutions to be in the roadmap.
- You enjoy solving messy, ambiguous problems that cross product, operations, and customer experience, getting to the heart of problems with an eye on scalable solutions.
- You proactively monitor performance of the business as a whole, identifying key trends and problem areas as well as hypotheses on how to solve with guidance.
- You track and analyze the success of product initiatives and test results with relevant tools, making recommendations off of the results for potential changes that should be made to the experience.
- You partner effectively with Engineering to break down work, understand tradeoffs, and communicate technical concepts to non-technical stakeholders.
- You can use data to identify trends, validate hypotheses, and measure success, while knowing when qualitative insights (CX feedback, partner input) matter most.
- You’re an effective communicator to relevant stakeholder groups; you’re aware of and can articulate team (e.g. Brand, Eng, Data, DTC, Growth) goals, and how initiatives ladder up to those goals.
- You’re able to work with and converse with Engineering to break down work and find implementation solutions to solve customer and business challenges.
- You can communicate important Engineering topics to non-technical partners.
- You are versant in Agile/Product-UX-Eng methodologies and apply them to breaking down workstreams.
- You’re incessantly focused on finding ways to make the customer experience better at any point in the journey regardless of surface area or where the issue originates.
- Comfortable being part of teams that are spread globally, and able to collaborate effectively both remotely and in person, across multiple time zones.
Benefits and perks
- Medical, dental, and vision coverage
- Equity in Mammoth Brands
- Flexible time off and working hours
- L&D stipend
- 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
- 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
- Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
- Free products from all of our brands
Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals.
Associate Product Manager (Harry\'s) London, UK employer: Mammoth Brands Inc.
Mammoth Brands is an exceptional employer that fosters a dynamic and inclusive work culture, prioritising employee growth and well-being. With benefits like flexible working hours, generous parental leave, and a commitment to professional development, employees are empowered to thrive both personally and professionally. Located in London, the Associate Product Manager role offers a unique opportunity to be part of a collaborative team dedicated to enhancing customer experiences while contributing to meaningful brand initiatives.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Product Manager (Harry\'s) London, UK
✨Tip Number 1
Network like a pro! Reach out to current employees at Mammoth Brands on LinkedIn. Ask them about their experiences and any tips they might have for landing the Associate Product Manager role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by understanding the company’s mission and values. Dive deep into their brands and think about how you can contribute to creating things people like more. Show them you’re not just another candidate, but someone who truly aligns with their vision.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves tackling customer issues and operational challenges, be ready to discuss how you’ve approached similar situations in the past. Use the STAR method to structure your answers and highlight your hands-on experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Mammoth Brands family. Let’s get you that interview!
We think you need these skills to ace Associate Product Manager (Harry\'s) London, UK
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you’re genuinely excited about improving customer experiences and solving real problems.
Tailor Your Experience:Make sure to highlight relevant experiences that align with the responsibilities of the Associate Product Manager role. We love seeing how your past work can contribute to our goals, so don’t hold back on those details!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand. Avoid jargon unless it’s absolutely necessary!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your information and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mammoth Brands Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Mammoth Brands and its portfolio. Understand their mission to 'Create Things People Like More' and how they challenge the status quo. Familiarise yourself with their brands like Harry’s and Flamingo, and think about how you can contribute to enhancing customer experiences.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've identified and solved customer problems in previous roles. Highlight your experience with product management practices and how you've collaborated with cross-functional teams to deliver solutions that improve user experiences.
✨Demonstrate Your Data Savvy
Since the role involves analysing trends and measuring impact, come prepared to talk about how you've used data tools in the past. Share insights on how you've translated data into actionable recommendations, especially in a digital commerce context.
✨Emphasise Your Hands-On Experience
This role requires a hands-on approach, especially with Shopify. Be ready to discuss your experience managing site updates, troubleshooting issues, and executing day-to-day operations. Show that you're detail-oriented and comfortable jumping into technical discussions with engineering teams.
