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- Tasks: Lead operations in a dynamic food environment, optimising logistics and ensuring quality service.
- Company: Join Mammafiore, a passionate team dedicated to gastronomy and quality products.
- Benefits: Competitive salary, career growth, and a vibrant work culture focused on teamwork.
- Other info: Embrace sustainability and innovation in a fast-paced, exciting environment.
- Why this job: Make a real impact in the food industry while working with a dedicated team.
- Qualifications: 5-7 years in operations, strong data skills, and a passion for food.
The predicted salary is between 45000 - 55000 ÂŁ per year.
At Mammafiore, we are looking for an Operations Manager to join our team of passionate food and wine lovers!
About the role:
- Oversee and optimize day-to-day activities, including procurement, warehousing, logistics, and distribution.
- Ensure timely deliveries and adherence to quality standards in customer service.
- Monitor workflows and identify areas for improvement to enhance operational efficiency.
- Lead cost stewardship across warehousing, transportation, and intralogistics (forklifts/MHE, maintenance, energy), driving a sustained reduction in cost-to-serve while protecting service levels.
- Champion end-to-end digitalisation (WMS, ERP/Business Central, handheld scanning, EDI/TMS, Power BI dashboards) to ensure real-time visibility, data integrity, and decision speed.
- Establish FEFO discipline and slotting/ABC-XYZ practices to improve picking productivity, inventory turns, and waste reduction.
- Coordinate suppliers and procurement operations to ensure product availability and optimal inventory management.
- Implement innovative solutions for logistics management, reducing costs and empty miles and improving vehicle utilization, fleet right-sizing, response times, cross-dock rhythms and transfer loads.
- Ensure cold-chain integrity across ambient/chilled/frozen with proactive temperature monitoring, traceability, and recall readiness.
- Lead the recruitment process for the logistics team, including drivers and warehouse operatives.
- Supervise and coordinate operational teams (warehouse staff, drivers, logistics managers).
- Plan work schedules and optimize human resources to ensure maximum efficiency.
- Foster a company culture focused on quality, safety, and teamwork.
- Institutionalise Continuous Improvement (Lean basics, Gemba walks, Kaizen), linking ideas to quantified savings and KPI uplift.
- Analyze and track key operational KPIs (e.g., OTIF/DIFOT, pick accuracy, waste/shrink, inventory accuracy, dock-to-stock, MHE utilisation, labour productivity, and cost-to-serve).
- Act as system process owner for WMS/ERP in the UK: clean master data, standardised SOPs, and user training; partner with HQ on enhancements.
- Build operational reports and automated dashboards (Power BI) for real-time control-towers (service, cost, quality), including early-warning alerts on exceptions, and propose solutions to improve performance.
- Implement procedures to ensure compliance with current regulations and safety standards.
- Align UK operations with Group strategy (“One Mammafiore Way”): translate global standards into local SOPs, standardise with Central Ops (Procurement, Supply Chain, Quality, IT), and maintain controlled, audited documentation.
- Ensure compliance with hygiene and sanitation regulations applicable to food products.
- Implement workplace safety measures, minimizing risks and incidents.
- Conduct regular internal audits to verify compliance with company policies.
- Collaborate with management to introduce new technologies or processes aimed at improving productivity.
- Promote sustainability initiatives, such as waste reduction or the use of eco-friendly materials.
Who are we looking for:
- At least 5-7 years in operational or managerial roles, preferably in food distribution or logistics.
- Degree in industrial engineering, logistics, economics, or related fields (preferred but not mandatory).
- Knowledge of supply chain processes, warehouse management, and distribution logistics.
- Proficiency in Advanced Excel, Power BI, ERP, WMS/TMS (RF, GS1/SSCC, wave/zone, FEFO/lot), route optimisation/telematics (ePOD/e-CMR), and EDI/API integrations.
- Coordination of operational teams and foster a positive work environment.
- Strong data-driven approach to monitor and improve operational performance.
- Familiarity with food safety, workplace safety, and hygiene regulations.
- Fluent English (mandatory); Proficiency in Italian; Spanish is a nice-to-have for cross-country collaboration with Central teams.
- Problem-solving and results-oriented approach.
- Adaptability to a fast-paced and dynamic environment.
- Excellent organizational skills and attention to detail.
- Proactive mindset and ability to manage stress effectively.
Operations Manager in City of London employer: Mammafiore
Contact Detail:
Mammafiore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the food and logistics industry, especially those who work at Mammafiore. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.
✨Tip Number 2
Show off your skills! When you get that interview, be ready to discuss specific examples of how you've improved operational efficiency or led teams in the past. Use data to back up your achievements – numbers speak volumes!
✨Tip Number 3
Be passionate about food! Mammafiore is all about gastronomy, so make sure to express your love for food and wine during your conversations. Share your thoughts on quality products and how you can contribute to their mission.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Mammafiore family. Don’t miss out on this opportunity!
We think you need these skills to ace Operations Manager in City of London
Some tips for your application 🫡
Show Your Passion for Food: When you're writing your application, let your love for food and gastronomy shine through! We want to see how your passion aligns with our mission at Mammafiore. Share any relevant experiences that highlight your enthusiasm for the industry.
Be Specific About Your Experience: Make sure to detail your operational or managerial experience, especially in food distribution or logistics. We’re looking for someone who can hit the ground running, so don’t hold back on showcasing your skills and achievements!
Tailor Your Application: Take a moment to customise your application for the Operations Manager role. Use keywords from the job description and relate them to your own experiences. This shows us you’ve done your homework and are genuinely interested in joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Mammafiore while you’re at it!
How to prepare for a job interview at Mammafiore
✨Know Your Stuff
Make sure you understand the ins and outs of operations management, especially in the food distribution sector. Brush up on supply chain processes, logistics, and any relevant technologies like WMS and ERP systems. Being able to discuss these topics confidently will show that you're serious about the role.
✨Show Your Passion for Food
Since Mammafiore is all about gastronomy, let your love for food shine through during the interview. Share personal stories or experiences that highlight your connection to food and how it drives your work ethic. This will help you connect with the team on a personal level.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific operational challenges, such as improving efficiency or managing a logistics crisis. Think of examples from your past experience where you've successfully tackled similar issues, and be ready to explain your thought process.
✨Emphasise Teamwork and Leadership
As an Operations Manager, you'll be leading teams and fostering a positive work environment. Be prepared to discuss your leadership style and how you motivate others. Highlight any experience you have in building a strong team culture, especially in fast-paced settings.