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- Tasks: Lead a passionate team to deliver exceptional service and quality in our beloved restaurant.
- Company: Join Mamma Mia, a staple in the North Oxford community known for its handmade pizza and hospitality.
- Benefits: Competitive salary of £50K, ongoing training, and a supportive work environment.
- Why this job: Be part of a cherished local institution and make a real impact on the community.
- Qualifications: Previous experience as a Restaurant Manager with strong leadership and communication skills.
- Other info: Passion for Italian cuisine and community relationships is essential.
The predicted salary is between 42000 - 60000 £ per year.
For decades, our beloved neighbourhood restaurant has been a staple in the North Oxford community. Mamma Mia is renowned for its handmade pizza, fabulous pasta dishes and hospitality. We pride ourselves on our excellent reputation and the loyalty of our thousands of regular guests. We are now seeking an experienced and passionate Restaurant Manager to join our team and help us continue to thrive.
Job Summary: As Restaurant Manager, you will be responsible for maintaining the high standards of service and quality that our guests have come to expect in both our Summertown & Jericho restaurants. This role requires strong leadership, excellent communication skills, and the ability to work well under pressure while fostering a warm and welcoming atmosphere.
Key Responsibilities:
- Hands-on front-of-house role, where you will lead and inspire your restaurant team.
- Operational Management: Oversee day-to-day operations to ensure seamless service.
- Customer Service: Maintain and strengthen our excellent customer relationships and maintain our reputation for quality and hospitality.
- Team Leadership: Recruit, train, and manage front-of-house staff to promote a positive and customer-focused work environment. Scheduling for both Summertown & Jericho restaurants.
- Stock Management: Manage inventory levels and order supplies as needed.
- Collaboration: Work closely with Head Chef to ensure that our pizzas, pasta and full menu offer are consistently delivered to our high standards.
Skills and Qualifications:
- Proven Experience: Previous experience as a Restaurant Manager.
- Leadership Skills: Strong leadership and team management abilities.
- Communication Skills: Excellent communication and interpersonal skills.
- Technical Skills: Proficiency in restaurant management software and point-of-sale systems.
- Business Acumen: Financial acumen and budgeting experience.
- Health and Safety: Knowledge of food safety standards and regulations.
- Community Focus: A genuine passion for building and maintaining strong community relationships.
What We Offer:
- Competitive salary package: 50K +
- Ongoing training and professional development opportunities.
- A dynamic and supportive work environment with a dedicated team.
- The opportunity to be part of a beloved local institution.
Additional Note: We are particularly interested in candidates who share our commitment to serving high-quality, authentic dishes and fostering a warm, welcoming atmosphere for our guests. If you are passionate about Italian cuisine and delivering exceptional hospitality, this role could be an excellent fit for you.
How to Apply: If you are a motivated and experienced restaurant professional with a passion for community-driven establishments and a love for great fresh food, please submit your application, including your resume and a cover letter. We look forward to hearing from you!
General Manager in Oxford employer: Mamma Mia Summertown
Contact Detail:
Mamma Mia Summertown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Oxford
✨Tip Number 1
Get to know the restaurant scene in North Oxford! Visit local eateries, chat with staff, and soak up the vibe. This will not only help you understand the community but also give you some great talking points during interviews.
✨Tip Number 2
Network like a pro! Attend local food festivals or industry events where you can meet other restaurant professionals. Building relationships can lead to job opportunities that aren’t even advertised yet.
✨Tip Number 3
Show off your passion for Italian cuisine! When you get the chance to chat with potential employers, share your favourite dishes and what makes them special to you. It’ll show you’re genuinely invested in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at Mamma Mia!
We think you need these skills to ace General Manager in Oxford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for Italian cuisine and hospitality shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating a warm atmosphere for our guests.
Tailor Your CV: Make sure your CV highlights your relevant experience as a Restaurant Manager. Focus on your leadership skills and any specific achievements that demonstrate your ability to maintain high standards of service and quality.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Mamma Mia. Share your vision for the role and how you plan to contribute to our community-focused approach. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at our beloved restaurant.
How to prepare for a job interview at Mamma Mia Summertown
✨Know Your Menu Inside Out
Before the interview, make sure you’re familiar with Mamma Mia's menu. Understand the ingredients, preparation methods, and what makes their dishes special. This will show your genuine interest in the restaurant and help you connect with the interviewers.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach. Think of examples where you've successfully led a team, resolved conflicts, or improved service quality. Highlight how you can inspire and motivate staff to maintain the warm atmosphere that Mamma Mia is known for.
✨Demonstrate Community Engagement
Since Mamma Mia values community relationships, come ready with ideas on how to strengthen ties with local customers. Share any past experiences where you’ve successfully engaged with the community or organised events that brought people together.
✨Prepare for Operational Scenarios
Expect questions about handling day-to-day operations and managing challenges under pressure. Think of specific situations where you’ve had to manage inventory, ensure food safety, or maintain service standards, and be ready to discuss how you handled them.
