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- Tasks: Support patients with registrations and manage queries via calls and emails.
- Company: Join Mamedica, a private clinic focused on patient care and innovative treatments.
- Benefits: Enjoy a competitive salary, pension scheme, 25 days leave, and discounts.
- Other info: Relaxed dress code and opportunities for professional growth in a supportive team.
- Why this job: Make a real difference in patients' lives while working in a dynamic healthcare environment.
- Qualifications: Clinical experience and customer service skills are essential; healthcare background preferred.
The predicted salary is between 24000 - 32000 £ per year.
Salary: £28,000 per annum + commission
Hours: 0900 – 1730, Monday to Friday (40 hours per week)
Location: Holborn, London - fully onsite
Contract: Full Time and Permanent
Role Summary: We are looking for an enthusiastic individual with clinical experience (NMC/HCPC/etc/overseas equivalent) to join us to support patients looking to register with us.
Role Duties:
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with service.
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries.
Qualification/Experience for Role:
- Extensive experience within a high performing sales or recruitment role desired.
- Experience within a customer-facing role within a healthcare setting preferred.
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently.
- Interest or background within medical cannabis preferred.
- Clinical experience within a healthcare-based setting (UK/Overseas) preferred.
Company benefits / additional information:
- Contributory Pension Scheme
- 25 days Annual Leave plus Bank Holidays
- Access to Blue Light Scheme
- Company events on and off-site
- Access to company benefits portal, with access to a variety of discounts, benefits and our EAP service
- Relaxed dress code
About Mamedica: Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice.)
Additional Information: Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.
Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Patient Registration (Healthcare experience) in Slough employer: MAMEDICA
Contact Detail:
MAMEDICA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Registration (Healthcare experience) in Slough
✨Tip Number 1
Get to know the company! Research Mamedica and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills. Since you'll be liaising with patients and GPs, it's crucial to convey information clearly and empathetically. Role-play common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with professionals in the healthcare sector on LinkedIn or attend relevant events. You never know who might have insights or leads on job opportunities that could land you the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining Mamedica. Don’t wait too long; apply as soon as you can!
We think you need these skills to ace Patient Registration (Healthcare experience) in Slough
Some tips for your application 🫡
Show Your Passion for Healthcare: When writing your application, let your enthusiasm for the healthcare sector shine through. We want to see that you genuinely care about helping patients and have a solid understanding of the industry.
Tailor Your Experience: Make sure to highlight any relevant clinical experience or customer-facing roles you've had. We’re looking for specific examples that demonstrate how your background aligns with the duties of the Patient Registration role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and ensure your key skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at MAMEDICA
✨Know Your Stuff
Make sure you brush up on your clinical knowledge and any relevant healthcare regulations. Familiarise yourself with the specifics of patient registration processes and how they relate to the role at Mamedica.
✨Show Your Customer Service Skills
Since this role involves liaising with patients, be ready to demonstrate your customer service experience. Prepare examples of how you've effectively handled queries or resolved issues in previous roles, especially in a healthcare setting.
✨Be Enthusiastic About the Role
Mamedica is looking for someone enthusiastic about helping patients. Show your passion for the healthcare field and express why you're excited about the opportunity to work with medical cannabis and patient care.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and helps you understand more about the company culture and expectations, which is crucial for a patient-facing position.