At a Glance
- Tasks: Support patients with registrations and consultations through calls and emails.
- Company: Join Mamedica, a private clinic dedicated to patient care and satisfaction.
- Benefits: Enjoy a pension scheme, discounts, relaxed dress code, and fun company events.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Make a real difference in patients' lives while developing your sales and communication skills.
- Qualifications: Sales or recruitment experience, preferably in healthcare, with strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Hours: 0900 – 1730, Monday to Friday (40 hours per week)
Location: Holborn, London - fully onsite
Contract: Full Time and Permanent
Role Summary
We are looking for an enthusiastic individual to join us to support patients looking to register with our services over the phone.
Role Duties
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with service.
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries.
Qualification/Experience for Role
- Extensive experience within a high performing sales/recruitment role desired.
- Experience within a customer-facing role within a healthcare setting preferred.
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently.
- Experience within a high-volume calls role preferred.
- Experience with reaching and surpassing call-based targets.
Company Benefits
- Pension Scheme and access to company benefits and discounts portal.
- Access to Blue Light Scheme.
- Company events on/off-site with regular diverse workplace celebrations.
- Employee Assistance Programme.
- Relaxed dress code.
About Mamedica
Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice).
DBS Check
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Recruiter / Sales Representative (Patient Onboarding) employer: MAMEDICA
Mamedica is an exceptional employer located in the heart of Holborn, London, offering a supportive and dynamic work environment for those passionate about healthcare. With a focus on employee well-being, we provide a comprehensive benefits package, including a pension scheme, access to discounts, and regular team events that foster a sense of community. Our commitment to professional growth ensures that you will have ample opportunities to develop your skills while making a meaningful impact on patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Recruiter / Sales Representative (Patient Onboarding)
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We think you need these skills to ace Recruiter / Sales Representative (Patient Onboarding)
Some tips for your application 🫡
Showcase Your Passion for Talent Acquisition:In your cover letter, let your passion for recruiting shine through! Talk about what drew you to talent acquisition. Share experiences where you helped others find their dream jobs or any times you've been involved in hiring processes – it’ll show us at MAMEDICA that you're genuinely invested in the field.
Highlight Relevant Skills and Certifications:Make sure your CV includes any relevant skills or certifications related to recruiting. Mentioning your knowledge of applicant tracking systems, personality assessments, or even any HR-related qualifications can set you apart. This way, we can see straight away that you're not just any candidate but one with the necessary tools for talent acquisition.
Tailor Your CV for the Job:When applying for Recruiter / Sales Representative (Patient Onboarding) at MAMEDICA, tailor your CV to reflect the job description. Highlight previous experiences in recruitment, candidate sourcing, or employee engagement that align with what we’re after. Personalisation shows we’re not just another checkbox on your job applications!
Bring Your Unique Perspective:In your cover letter, don't hesitate to share your unique perspective on what makes a good recruiter. Whether it's building strong candidate relationships or your approach to diversity in hiring, your insights can resonate well with our team. We love a fresh take, so let it shine!
How to prepare for a job interview at MAMEDICA
✨Know Your Sourcing Strategies
In the talent acquisition world, it’s all about knowing the best sourcing strategies. Be prepared to discuss specific techniques you’ve used to find and attract top talent, whether that’s through social media, networking events, or innovative outreach methods. Bring examples that showcase your capability!
✨Value of Employer Branding
Employer branding is a huge part of recruitment, so be ready to chat about how you’ve contributed to building an attractive company image. Think about how you’d pitch MAMEDICA to potential candidates and maintain a consistent brand image across platforms.
✨Demonstrate Your Interviewing Skills
Since this is a full-time gig, hiring managers will want to see your interviewing prowess. Prepare for mock interview scenarios where you might need to assess candidates' cultural fit and skill set. Practise asking competency-based questions to demonstrate your systematic approach.
✨Engage with Data and Metrics
Being data-driven is key in talent acquisition! Expect to discuss how you’ve used recruiting metrics to refine your strategies. Familiarise yourself with common KPIs, like time-to-fill and candidate satisfaction scores, and be ready to back up your insights with data!
