At a Glance
- Tasks: Support patients in registering and booking consultations through calls and emails.
- Company: Join Mamedica, a private clinic dedicated to patient care and satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, and access to exclusive discounts.
- Other info: Dynamic workplace with regular events and a relaxed dress code.
- Why this job: Make a real difference in patients' lives while developing your sales skills.
- Qualifications: Sales experience and customer service skills are essential for this role.
The predicted salary is between 28000 - 28000 € per year.
Salary: £28,000 per annum + commission
Hours: 0900 – 1730, Monday to Friday (40 hours per week)
Location: Holborn, London - fully onsite
Contract: Full Time and Permanent
Role Summary:
We are looking for an enthusiastic individual with extensive sales experience, to join us to support patients looking to register with us.
Role Duties:
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with the service.
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries.
Qualification/Experience for Role:
- Extensive experience within a high performing sales/recruitment role desired.
- Experience within a customer-facing role within a healthcare setting preferred.
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently.
- Experience within a high-volume calls role preferred.
- Experience with reaching and surpassing call-based targets.
Company benefits / additional information:
- Pension Scheme and access to company benefits and discounts portal.
- Access to Blue Light Scheme.
- Company events on/off-site with regular diverse workplace celebrations.
- Employee Assistance Programme.
- Relaxed dress code.
About Mamedica:
Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice).
Additional Information:
Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.
Disclosure and Barring Service (DBS) Check:
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Patient Recruitment Representative employer: MAMEDICA
Mamedica is an exceptional employer located in the heart of Holborn, London, offering a dynamic work environment where your sales expertise can truly make a difference in patients' lives. With a strong focus on employee well-being, we provide a comprehensive benefits package, including a pension scheme, access to discounts, and regular workplace celebrations, fostering a supportive and inclusive culture. Join us for meaningful career growth opportunities in a private clinic that prioritises patient care and innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Patient Recruitment Representative
✨Tip Number 1
Get to know the company inside out! Research Mamedica, their services, and their values. This way, when you get that interview, you can show them you're not just another candidate but someone who genuinely cares about what they do.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your sales experience and how it relates to patient recruitment. Think of specific examples where you've excelled in a high-volume calls role or solved customer queries effectively.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and maybe even a referral, which can really boost your chances of landing that job.
✨Tip Number 4
Don’t wait around! If you’re keen on this role, apply through our website ASAP. The sooner you get your application in, the better your chances are, especially since they might close the advert sooner than expected!
We think you need these skills to ace Patient Recruitment Representative
Some tips for your application 🫡
Show Off Your Sales Skills:Make sure to highlight your extensive sales experience in your application. We want to see how you've excelled in high-performing roles and how you can bring that energy to our team!
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the specific skills and experiences that match the Patient Recruitment Representative role. We love seeing candidates who take the time to connect their background with what we do.
Be Personable:Since this role involves liaising with patients, let your personality shine through in your written application. We’re looking for someone enthusiastic and approachable, so don’t be afraid to show us who you are!
Apply Early!:We might get a lot of applications for this role, so don’t wait around! Apply through our website as soon as you can to make sure your application stands out before the advert closes.
How to prepare for a job interview at MAMEDICA
✨Know Your Sales Stuff
Make sure you brush up on your sales experience and be ready to share specific examples of how you've excelled in high-pressure situations. Think about times when you surpassed targets or turned a difficult call into a success story.
✨Understand the Healthcare Context
Familiarise yourself with the healthcare sector, especially around patient recruitment. Knowing how Mamedica operates and the services they provide will show that you're genuinely interested and prepared for the role.
✨Practice Your Communication Skills
Since you'll be liaising with patients and GPs, practice clear and empathetic communication. Role-play common scenarios you might encounter, like handling patient queries or booking consultations, to demonstrate your customer service skills.
✨Show Enthusiasm and Fit
Mamedica is looking for someone enthusiastic, so let your passion shine through! Share why you're excited about this opportunity and how your values align with their mission to help patients find effective treatments.
