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- Tasks: Help patients register and provide top-notch customer service in a medical cannabis clinic.
- Company: Mamedica, a private clinic focused on patient care and innovative treatments.
- Benefits: Competitive salary, commission, and a supportive work environment.
- Why this job: Join a growing team making a real difference in patients' lives.
- Qualifications: Experience in sales or recruitment, with a passion for healthcare.
- Other info: Fast-paced role with opportunities for personal and professional growth.
The predicted salary is between 28000 - 39200 £ per year.
Patient Recruitment – Medical Cannabis Clinic
Base pay range
Role Overview:
Hours: 0900 – 1730, Monday to Friday
Location: Holborn, London – fully onsite
Contract: Full Time and Permanent
Role Summary:
The enthusiastic post holder will be responsible for ensuring a high level of customer service for patients looking to register with us, helping us achieve organisational success and continued growth.
Role Duties:
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with the service
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries
Qualification/Experience for Role:
- Extensive experience within a high performing sales or recruitment role desired
- Experience within a customer-facing role within a healthcare setting preferred
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently
- Interest or background within medical cannabis preferred
- Strong enthusiasm and motivational skills
About Mamedica:
Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications.
We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service.
Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice.)
Additional Information:
Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications.
Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.
Disclosure and Barring Service (DBS) Check:
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Seniority level
Associate
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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Patient Recruitment - Medical Cannabis Clinic employer: MAMEDICA®
Contact Detail:
MAMEDICA® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Recruitment - Medical Cannabis Clinic
✨Tip Number 1
Get to know the company! Research Mamedica and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since you'll be liaising with patients and GPs, being clear and confident in your speech is key. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with professionals in the medical cannabis field on LinkedIn. Engaging with industry-related content can also help you stand out and show your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and serious about joining Mamedica.
We think you need these skills to ace Patient Recruitment - Medical Cannabis Clinic
Some tips for your application 🫡
Show Your Enthusiasm: We want to see your passion for the role! Make sure to express your enthusiasm for patient recruitment and how you can contribute to our mission at Mamedica. A little excitement goes a long way!
Tailor Your Application: Don’t just send a generic application. We love it when candidates tailor their CV and cover letter to highlight relevant experience, especially in customer service or healthcare. Show us why you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff and let your skills shine!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at MAMEDICA®
✨Know Your Stuff
Make sure you understand the ins and outs of medical cannabis and how it can help patients. Brush up on the common conditions treated and the benefits of the products offered. This knowledge will show your enthusiasm and commitment to the role.
✨Customer Service is Key
Since this role involves a lot of patient interaction, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or provided exceptional service. Highlighting your ability to empathise with patients will go a long way.
✨Practice Your Communication Skills
You’ll be liaising with patients and their GPs, so clear communication is essential. Practise articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you come across as approachable and professional.
✨Show Your Passion
Let your enthusiasm for the role shine through! Talk about why you’re interested in working in the medical cannabis field and how you can contribute to Mamedica’s mission. A genuine passion for helping patients will set you apart from other candidates.
