At a Glance
- Tasks: Support patients with registrations and consultations through calls and emails.
- Company: Join Mamedica, a private clinic dedicated to patient care.
- Benefits: Enjoy a competitive salary, pension scheme, and access to discounts.
- Other info: Relaxed dress code and fun company events await you!
- Why this job: Make a real difference in patients' lives while developing your sales skills.
- Qualifications: Experience in sales or customer service, especially in healthcare, is preferred.
The predicted salary is between 28000 - 28000 £ per year.
Salary: £28,000 per annum + commission
Hours: 0900 – 1730, Monday to Friday (40 hours per week)
Location: Holborn, London - fully onsite
Contract: Full Time and Permanent
Role Summary:
We are looking for an enthusiastic individual to join us to support patients looking to register with our services over the phone.
Role Duties:
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with service.
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries.
Qualification/Experience for Role:
- Extensive experience within a high performing sales/recruitment role desired.
- Experience within a customer-facing role within a healthcare setting preferred.
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently.
- Experience within a high-volume calls role preferred.
- Experience with reaching and surpassing call-based targets.
Company benefits / additional information:
- Pension Scheme and access to company benefits and discounts portal.
- Access to Blue Light Scheme.
- Company events on/off-site with regular diverse workplace celebrations.
- Employee Assistance Programme.
- Relaxed dress code.
About Mamedica:
Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice).
Additional Information:
Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.
Disclosure and Barring Service (DBS) Check:
This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Recruiter / Sales Representative in London employer: MAMEDICA
Mamedica is an exceptional employer located in the heart of Holborn, London, offering a dynamic work environment where employees are encouraged to thrive. With a strong focus on employee well-being, we provide a comprehensive benefits package, including a pension scheme, access to discounts, and regular team events that foster a vibrant workplace culture. Join us to make a meaningful impact in healthcare while enjoying opportunities for personal and professional growth in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Recruiter / Sales Representative in London
✨Tip Number 1
Get to know the company before your interview! Research Mamedica's services and values so you can show how your experience aligns with their mission. This will help you stand out as a candidate who genuinely cares about the role.
✨Tip Number 2
Practice your phone skills! Since this role involves a lot of communication over the phone, try role-playing with a friend or family member. This will help you feel more confident when dealing with patient registrations and queries.
✨Tip Number 3
Show off your sales skills! Be ready to share specific examples of how you've met or exceeded targets in previous roles. This will demonstrate your ability to thrive in a high-volume calls environment, which is key for this position.
✨Tip Number 4
Apply through our website ASAP! Given the competitive nature of this role, don’t wait around. The sooner you apply, the better your chances of landing that interview and showcasing your enthusiasm for joining the Mamedica team.
We think you need these skills to ace Recruiter / Sales Representative in London
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about helping patients and making a difference in their lives.
Tailor Your CV:Make sure your CV is tailored to highlight your experience in sales and customer service. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, especially since you'll be liaising with patients. Make it easy for us to see why you’re the right fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets into our hands quickly. Plus, it shows us you’re keen on joining our team at Mamedica!
How to prepare for a job interview at MAMEDICA
✨Know the Company Inside Out
Before your interview, take some time to research Mamedica. Understand their services, values, and the specific role they play in patient care. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Sales Skills
Since this role involves a lot of communication and sales, prepare examples from your past experiences where you've successfully dealt with customer queries or surpassed targets. Be ready to discuss how you can apply those skills to help patients register smoothly.
✨Practice Your Communication Style
Given that you'll be liaising with patients over the phone and via email, practice clear and empathetic communication. Role-play common scenarios you might encounter, such as handling difficult queries or booking appointments, to build your confidence.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team culture, training opportunities, or how success is measured in this role. This shows you're not just interested in the job, but also in how you can grow within the company.
