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- Tasks: Support patients in registering and booking consultations through calls and emails.
- Company: Join Mamedica, a private clinic dedicated to patient care and satisfaction.
- Benefits: Enjoy a competitive salary, pension scheme, and access to exclusive discounts.
- Other info: Dynamic workplace with regular events and a relaxed dress code.
- Why this job: Make a real difference in patients' lives while developing your sales skills.
- Qualifications: Sales experience in healthcare or customer-facing roles is preferred.
The predicted salary is between 28000 - 28000 £ per year.
Salary: £28,000 per annum + commission
Hours: 0900 – 1730, Monday to Friday (40 hours per week)
Location: Holborn, London - fully onsite
Contract: Full Time and Permanent
Role Summary: We are looking for an enthusiastic individual with extensive sales experience, to join us to support patients looking to register with us.
Role Duties:
- Dealing with new patient registrations.
- Liaising with patients via email as well as inbound and outbound calls.
- Booking patients in for their initial consultation.
- Contacting patients interested in registering with service.
- Communicating with patient GP, if necessary, both in sourcing information and responding to queries.
Qualification/Experience for Role:
- Extensive experience within a high performing sales/recruitment role desired.
- Experience within a customer-facing role within a healthcare setting preferred.
- Experience with dealing with customer queries and the ability to help solve queries/issues effectively and efficiently.
- Experience within a high-volume calls role preferred.
- Experience with reaching and surpassing call-based targets.
Company benefits / additional information:
- Pension Scheme and access to company benefits and discounts portal.
- Access to Blue Light Scheme.
- Company events on/off-site with regular diverse workplace celebrations.
- Employee Assistance Programme.
- Relaxed dress code.
About Mamedica: Mamedica is a private clinic, with linked pharmacy, which specialises in assisting patients who may not have found satisfactory results for their conditions via their existing medications. We work with consultants specialising within pain, psychiatry, neurology, palliative care and cancer, so our patients can receive their prescribed medication directly to their door, via next-day delivery service. Our prescribed medicines are produced and manufactured according to the pharmaceutical-grade EU-GMP (Good Manufacturing Practice).
Additional Information: Mamedica may receive a higher-than-anticipated number of applications for this role, such that it may not always be possible to provide individual feedback to all applications. Applicant shortlisting and interviews may be taking place whilst the role is still being advertised, which may mean that this advert may close sooner than expected. We recommend that, if interested in this opportunity, you apply for this role as soon as possible.
Disclosure and Barring Service (DBS) Check: This role may be subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order (as amended) and it may be required for Mamedica to conduct a DBS check accordingly for a successful applicant.
Patient Recruitment Representative in London employer: MAMEDICA
Contact Detail:
MAMEDICA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Recruitment Representative in London
✨Tip Number 1
Get to know the company inside out! Research Mamedica, their services, and their values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your sales experience aligns with the role of a Patient Recruitment Representative. Think about specific examples where you've excelled in high-pressure situations.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips and might even give you a heads-up about the interview process. Plus, it shows initiative!
✨Tip Number 4
Don’t wait around! Apply through our website as soon as you can. With the high volume of applications, getting your name in early could make all the difference in landing that interview.
We think you need these skills to ace Patient Recruitment Representative in London
Some tips for your application 🫡
Show Off Your Sales Skills: Make sure to highlight your extensive sales experience in your application. We want to see how you've excelled in high-performing roles and how you can bring that energy to our team!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific duties of the Patient Recruitment Representative role. Mention your experience with patient registrations and customer queries to catch our eye.
Be Personable: Since this role involves liaising with patients, let your personality shine through in your written application. We’re looking for someone enthusiastic, so don’t be afraid to show your passion for helping others!
Apply Early!: We might close the advert sooner than expected due to high interest, so don’t wait around! Apply through our website as soon as you can to ensure your application is considered.
How to prepare for a job interview at MAMEDICA
✨Know Your Stuff
Before the interview, make sure you understand Mamedica's services and how they help patients. Familiarise yourself with their approach to patient care and the specific roles of a Patient Recruitment Representative. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Sales Skills
Since this role requires extensive sales experience, be ready to discuss your past achievements in sales or recruitment. Prepare specific examples where you exceeded targets or successfully handled customer queries. This will demonstrate your capability and fit for the role.
✨Practice Communication
As you'll be liaising with patients via calls and emails, practice clear and empathetic communication. Role-play common scenarios you might encounter, such as booking consultations or addressing patient concerns. This will help you feel more confident during the actual interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the company culture, team dynamics, or growth opportunities. This not only shows your enthusiasm but also helps you gauge if Mamedica is the right fit for you.