At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the friendly team at Mamas & Papas, a leading retailer in baby products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a team that makes a real difference in parents' lives.
- Qualifications: Retail or customer service experience is a plus; a passion for helping others is essential.
- Other info: Flexible shifts available; work with a great team in a vibrant store.
The predicted salary is between 11 - 14 £ per hour.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday creates magical moments they’ll cherish forever.
Our SALES CONSULTANT / SALES ASSISTANT teams are ambassadors of these magical moments and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth, looking for amazing SALES ASSISTANTs to be based at our beautiful Mamas & Papas Watford Store. This vacancy covers 8 hours per week, across 2 days: Saturday 2‑6 pm and Sunday 1‑5 pm. (Apply to discuss shift patterns that fit you.)
If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer's face, leaving them with magical moments they’ll never forget, we’d love to hear from you.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day one enrolment.
- Significant staff discounts for family and friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive foster care & carers leave offering.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Visit our website to view our "For the Future" commitment.
Oh, and a great bunch of people to work with too.
Awards:
- 2024 – Retail Week: "Happiest Retailer to Work For"
- 2023 – Retail Week: "Best Retailer" under £250m
- 2022 – Retail Gazette: "Best Game Changer Retailer" under £500m
Mamas & Papas at NEXT, Watford300 Atria Watford Shopping CentreWatford, HertfordshireWD17 2EU
Retail Sales Assistant (14mth FTC) in Watford employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant (14mth FTC) in Watford
✨Tip Number 1
Get to know the brand! Before you step into that interview, make sure you’re clued up on Mamas & Papas. Familiarise yourself with their products and values. This shows you’re genuinely interested and ready to be part of their magical moments.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you’ll be the friendly face for customers. Think about how you can create those unforgettable experiences. Maybe role-play with a mate to nail down your approach to customer interactions.
✨Tip Number 3
Dress the part! When you go for your interview, wear something that reflects the brand’s vibe. It’s all about making a great first impression and showing you understand the retail environment.
✨Tip Number 4
Apply through our website! It’s quick and easy, plus it shows you’re keen to join the Mamas & Papas family. Don’t forget to highlight your customer service experience – that’s what we’re looking for!
We think you need these skills to ace Retail Sales Assistant (14mth FTC) in Watford
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share a bit about what makes you tick and why you’re excited about joining our Mamas & Papas family.
Tailor Your CV: Make sure your CV is tailored to the role of Retail Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention those magical moments you've created for customers in the past!
Keep It Concise: We love a good read, but keep your application concise and to the point. Aim for clarity and make sure to answer any questions in the application form directly – we appreciate straightforwardness!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to us. Plus, it gives you a chance to explore more about our values and what we stand for at Mamas & Papas.
How to prepare for a job interview at Mamas & Papas
✨Know the Brand
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them special in the retail world. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to create magical moments for customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your commitment to excellent service and your understanding of the role.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the brand's image. Think about how you would present yourself to a customer in-store. A polished appearance shows that you take the opportunity seriously and are ready to represent Mamas & Papas.
✨Ask Thoughtful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about their approach to customer service or how they support their staff in creating those memorable experiences. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.