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- Tasks: Lead a passionate team in delivering exceptional customer experiences at our Mamas & Papas concession store.
- Company: Join an award-winning retailer known for innovation and inclusivity.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a team that shapes the future of retail and makes a real impact.
- Qualifications: Retail management experience with a passion for inspiring and developing teams.
- Other info: Dynamic workplace with a commitment to sustainability and diversity.
The predicted salary is between 28800 - 43200 £ per year.
Would you like to work for an award winning retailer that has been "shaking up retail... blazing a trail for others"? A business that also designs & brings to life its own award winning nursery products that are sold to over 30 countries around the world? A business where we win as a team, putting the customer first? Then if so, and you would like to join Mamas & Papas and be part of something very special that’s happening here, then we are actually recruiting for a role local to you, of a Concession Store Manager at our beautiful Mamas & Papas Concession store in NEXT at Ipswich, managing a dedicated Mamas & Papas concession store team of 8.
If you come from a Retail Management background, whether manager, assistant manager or deputy, proven in inspiring, developing and leading teams, where you are genuinely passionate about true customer experience, then we would love to hear from you. Simply take those amazing first steps & APPLY NOW.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Concession Store Manager (Mamas & Papas at NEXT) in Watford employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT) in Watford
✨Tip Number 1
Get to know the company! Dive into Mamas & Papas' values and culture. When you understand what makes them tick, you can tailor your approach in interviews and show how you fit right in.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work there.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences that showcase your leadership and customer service skills. Mamas & Papas loves a good story, so make yours memorable!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT) in Watford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and customer experience shine through. We want to see how excited you are about the role and what makes you a great fit for our team!
Tailor Your CV: Make sure to customise your CV for the Concession Store Manager position. Highlight your relevant experience in retail management and any achievements that demonstrate your ability to lead and inspire a team.
Be Authentic: We love authenticity! Don’t be afraid to show your personality in your application. Share your unique experiences and how they’ve shaped your approach to customer service and team management.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our amazing team at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, make sure you research Mamas & Papas thoroughly. Understand their values, products, and recent achievements. This will not only show your enthusiasm but also help you align your answers with their mission of putting the customer first.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples from your past experiences where you've inspired and developed your team. Highlight how you’ve handled challenges and improved customer experiences, as this is key to the role.
✨Emphasise Customer Experience
Mamas & Papas prides itself on customer service. Be ready to discuss your approach to creating a positive shopping experience. Share specific strategies you've implemented in previous roles that enhanced customer satisfaction and loyalty.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions prepared. Inquire about the team dynamics, company culture, or future initiatives. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.