At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a caring and award-winning retail brand.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Other info: Flexible hours with opportunities for career growth in a diverse environment.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisor experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE OF STORE SUPERVISOR
Our SUPERVISORS are our ambassadors of these magical moments, & the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Cheltenham store, leading a small team of Sales Consultants, working closely with the Mamas & Papas store Manager or Management teams to achieve store results & incredible customer experience.
This Store Supervisor opportunity covers 20 hours per week, across 3 days, those being:
- Monday 11-8
- Saturday 10-7
- Sunday 10-4.30
If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we'd love to hear from you.
TO APPLY:
To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment Agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We're a Business that cares, so here's just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Retail Store Supervisor/Team Leader in Swindon employer: Mamas & Papas
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. As a Store Supervisor in our Cheltenham location, you will enjoy generous benefits such as up to 40 days of holiday, significant staff discounts, and comprehensive family-related leave policies, all while leading a passionate team dedicated to creating magical moments for our customers. Join us in making a difference in the lives of families and be part of an award-winning business that values diversity and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor/Team Leader in Swindon
✨Tip Number 1
Get to know the company! Before your interview, spend some time on Mamas & Papas' website. Familiarise yourself with their products and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Store Supervisor, you'll be leading a team and interacting with customers. Think of examples from your past experiences where you've made someone's day or resolved a tricky situation. These stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you go for your interview, wear something smart but also comfortable. You want to look professional while still being approachable, just like the vibe at Mamas & Papas. First impressions matter!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Retail Store Supervisor/Team Leader in Swindon
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and customer service shine through. We want to see how much you care about creating those magical moments for our customers!
Tailor Your CV:Make sure your CV highlights relevant experience, especially in retail supervision or sales. We love seeing how your past roles have prepared you to lead a team and deliver exceptional customer experiences.
Be Yourself:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with our customers and team, so show us what makes you unique!
Apply Through Our Website:Remember to apply directly through our website! It’s quick and easy, and we can’t wait to see your application come through. Let’s make some magic together!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, take some time to really understand Mamas & Papas. Familiarise yourself with their products, values, and the magical moments they create for customers. This knowledge will not only impress your interviewers but also help you connect your experience to their mission.
✨Showcase Your Leadership Skills
As a Store Supervisor, you'll be leading a team. Prepare examples of how you've successfully managed or motivated a team in the past. Think about specific situations where you’ve made a positive impact on customer experience or team performance, and be ready to share these stories.
✨Emphasise Customer Experience
Mamas & Papas is all about creating memorable experiences for customers. Be prepared to discuss how you would enhance customer interactions in-store. Share any relevant experiences where you’ve gone above and beyond to ensure customer satisfaction, as this aligns perfectly with their ethos.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about the team dynamics, how success is measured in the store, or what the biggest challenges are for the supervisor role. It’s a great way to demonstrate your enthusiasm and engagement.
