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- Tasks: Lead a passionate team to create an amazing in-store experience for customers.
- Company: Join Mamas & Papas, an award-winning retailer known for innovative nursery products.
- Benefits: Enjoy 33 days holiday, significant discounts, and supportive family leave policies.
- Why this job: Be part of a diverse team making a positive impact in the retail world.
- Qualifications: Retail management experience with a passion for customer service is essential.
- Other info: This is a full-time, 12-month fixed-term contract position.
The predicted salary is between 30000 - 42000 £ per year.
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Overview
Mamas & Papas
WINNERS : 2023 Retail Week –\”Best Retailer\” under £250m
WINNERS : 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Would you like to work for an award winning retailer that has been \”shaking up retail… blazing a trail for others*\”? A business that also designs & brings to life its own award winning nursery products that are sold to over 30 countries around the world? A business where we win as a team, putting the customer first?
Then if so, & you would like to join Mamas & Papas and be part of something very special that\’s happening here, then we are actually recruiting for a role local to you, of a STORE MANAGER at our beautiful Westwood Cross store, within M&S, managing a dedicated Mamas & Papas store team, from Deputy through to Supervisors and Sales Consultants. All passionate for parenting, and delivering a unique in store experience to our amazing customers.
If you come from a Retail Management background, proven in inspiring, developing and leading teams to drive results, where you are genuinely passionate about true customer experience, then we would love to hear from you.
Simply take those amazing first steps & APPLY NOW.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Mamas & Papas at M&S
479 Haine Road, Unit A, Westwood Cross Centre
London Road
Broadstairs
CT10 2BF
Mamas & Papas
WINNERS : 2023 Retail Week –\”Best Retailer\” under £250m
WINNERS : 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Would you like to work for an award winning retailer that has been \”shaking up retail… blazing a trail for others*\”? A business that also designs & brings to life its own award winning nursery products that are sold to over 30 countries around the world? A business where we win as a team, putting the customer first?
Then if so, & you would like to join Mamas & Papas and be part of something very special that\’s happening here, then we are actually recruiting for a role local to you, of a STORE MANAGER at our beautiful Westwood Cross store, within M&S, managing a dedicated Mamas & Papas store team, from Deputy through to Supervisors and Sales Consultants. All passionate for parenting, and delivering a unique in store experience to our amazing customers.
If you come from a Retail Management background, proven in inspiring, developing and leading teams to drive results, where you are genuinely passionate about true customer experience, then we would love to hear from you.
Simply take those amazing first steps & APPLY NOW.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Store Manager (12mth FTC) employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager (12mth FTC)
✨Tip Number 1
Familiarise yourself with Mamas & Papas' values and mission. Understanding their commitment to customer experience and inclusivity will help you align your approach during interviews, showcasing how your personal values resonate with theirs.
✨Tip Number 2
Prepare specific examples from your past retail management experience that demonstrate your ability to inspire and lead a team. Highlight instances where you successfully improved customer satisfaction or drove sales, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the latest trends in retail, especially those relevant to parenting and nursery products. Being knowledgeable about current market dynamics can give you an edge in discussions and show your enthusiasm for the industry.
✨Tip Number 4
Network with current or former employees of Mamas & Papas if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Store Manager (12mth FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your retail management experience and any specific achievements that demonstrate your ability to inspire and lead teams. Use keywords from the job description to align your skills with what Mamas & Papas is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer experience and your understanding of the retail industry. Mention why you want to work for Mamas & Papas specifically, and how your values align with their commitment to inclusivity and team success.
Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Highlight any initiatives you've implemented that improved customer satisfaction or team performance, as these are key aspects of the Store Manager role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial position.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Parenting
Mamas & Papas is all about creating a unique experience for parents and their little ones. Make sure to express your genuine passion for parenting and how it drives your approach to retail management. Share personal anecdotes or experiences that highlight your connection to the brand's mission.
✨Demonstrate Team Leadership Skills
As a Store Manager, you'll be leading a team of dedicated individuals. Prepare examples of how you've inspired and developed teams in the past. Discuss specific strategies you've used to motivate staff and drive results, as this will show your capability to lead effectively.
✨Understand the Brand and Its Values
Familiarise yourself with Mamas & Papas' products, values, and recent achievements. Being knowledgeable about their award-winning status and commitment to inclusivity will demonstrate your enthusiasm for the role and your alignment with the company's culture.
✨Prepare for Customer Experience Scenarios
Customer experience is at the heart of Mamas & Papas. Be ready to discuss how you would handle various customer service scenarios. Think about times when you've gone above and beyond for customers and how you can apply those experiences to enhance the in-store experience.
