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For Companies At a Glance
- Tasks: Lead a passionate team to create an amazing in-store experience for new and expectant parents.
- Company: Join Mamas & Papas, an award-winning retailer focused on customer experience and parenting.
- Benefits: Enjoy 33 days holiday, significant discounts, and supportive family-related leave policies.
- Why this job: Be part of a top-performing store with a culture that values inclusivity and community.
- Qualifications: Experience in senior retail management and a passion for customer service are essential.
- Other info: Mamas & Papas is committed to sustainability and creating a better future for children.
The predicted salary is between 36000 - 60000 £ per year.
Mamas & Papas (London, White City)
Unit 2063, Westfield White City Shopping Centre,
London
W12 7GF
Overview
FINALISTS: 2024 – Retail Week – “Happiest Retailer to Work For”
Would you like to work for an award-winning retailer that has been “shaking up retail… blazing a trail for others” – where customer experience and passion for parenting are at the heart of everything we do?
If so, and you would like to join Mamas & Papas and be part of something very special, we are recruiting for a STORE MANAGER at our beautiful WESTFIELD, WHITE CITY STORE . You will manage a dedicated Mamas & Papas store team, from Deputy through to Supervisors and Sales Consultants (approximately 30 colleagues in total within the Westfield White City Shopping Centre). All are passionate about parenting and delivering a unique in-store experience to our amazing customers and community of new and expectant parents.
This store is currently placed No. 2 in the country for results, with the real potential for this significant store to be FLAGSHIP within Mamas & Papas.
If you come from a Senior or Flagship Retail Management background, proven in inspiring, developing, and leading teams to drive results, and are genuinely passionate about true customer experience, then we would love to hear from you.
Simply take those amazing first steps & APPLY NOW.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family-related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our “For the Future” commitment.
….Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
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Store Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarize yourself with Mamas & Papas' values and mission. Understanding their commitment to customer experience and parenting will help you align your approach during the interview process.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've inspired and developed teams in previous roles. Highlighting your ability to drive results will resonate well with the hiring team.
✨Tip Number 3
Research the current trends in retail management, especially in flagship stores. Being knowledgeable about industry standards can set you apart as a candidate who is proactive and informed.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in understanding what they value most in a Store Manager.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Mamas & Papas' values and culture. Highlight your alignment with their commitment to customer experience and inclusivity in your application.
Tailor Your CV: Make sure your CV reflects your experience in retail management, particularly in leading teams and driving results. Use specific examples that demonstrate your passion for customer service and team development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your relevant experience and how you can contribute to making the Westfield White City store a flagship location.
Highlight Relevant Achievements: In both your CV and cover letter, include quantifiable achievements from your previous roles. This could be sales targets met, team performance improvements, or successful initiatives you've led.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Parenting
Mamas & Papas is all about creating a unique experience for new and expectant parents. Make sure to express your genuine passion for parenting and how it aligns with the company's mission during the interview.
✨Highlight Your Leadership Skills
As a Store Manager, you'll be leading a team of around 30 colleagues. Be prepared to share specific examples of how you've inspired and developed teams in your previous roles, focusing on driving results and fostering a positive work environment.
✨Demonstrate Customer Experience Focus
Customer experience is at the heart of Mamas & Papas. Prepare to discuss how you've successfully enhanced customer experiences in past positions and how you plan to continue this focus in your new role.
✨Emphasize Inclusivity and Diversity
Mamas & Papas values inclusivity and diversity. Be ready to talk about how you've championed these values in your previous workplaces and how you can contribute to a supportive and diverse team culture.
