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For Companies At a Glance
- Tasks: Create magical moments for customers through exceptional service and product knowledge.
- Company: Join the award-winning Mamas & Papas family, dedicated to inclusivity and sustainability.
- Benefits: Enjoy 33 days holiday, staff discounts, and supportive family leave policies.
- Why this job: Be part of a team that makes parenting journeys unforgettable and rewarding.
- Qualifications: Retail or customer service experience with a passion for helping others.
- Other info: Flexible shifts available; work with a fantastic team in a vibrant environment.
The predicted salary is between 1040 - 1248 £ per month.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT(S), to be based at our beautiful Mamas & Papas Stockton store. This Sales Consultant / Sales Assistant vacancy covers 12 & 8 hours per week, including either Saturdays, Sundays or both (Apply to chat through what shift patterns would work best for you).
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!!
FINALISTS: 2024 -Retail Week -"Happiest Retailer to Work For" WINNERS: 2023 Retail Week -"Best Retailer" under £250m WINNERS: 2022 Retail Gazette -"Best Game Changer Retailer" under £500m
Retail Sales Consultants in Stockton-on-Tees employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Consultants in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Sales Consultant, you'll be the friendly face that creates magical moments for customers. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer interactions.
✨Tip Number 3
Dress the part! First impressions matter, especially in retail. Make sure you look smart and approachable when you arrive for your interview. It shows that you care about the role and are ready to represent Mamas & Papas in style.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to explore all the amazing benefits we offer, like staff discounts and holiday schemes, which make working with us even more rewarding.
We think you need these skills to ace Retail Sales Consultants in Stockton-on-Tees
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you love creating magical moments for customers.
Tailor Your CV: Make sure to tailor your CV to highlight your relevant experience in retail or customer service. We’re looking for those who can connect with our customers, so showcase any past roles where you’ve made a difference!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've gone above and beyond for customers in the past – we love hearing about those magical moments!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our amazing company culture!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Sales Consultant, your ability to create magical moments for customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your commitment to providing exceptional service and align with the company's mission.
✨Be Ready for Role-Play Scenarios
Expect to engage in role-play during the interview. This could involve simulating a customer interaction or a product consultation. Practice how you would approach these scenarios, focusing on empathy, product knowledge, and creating a positive experience for the customer.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask the interviewers. Inquire about their team culture, training opportunities, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
