At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the award-winning Mamas & Papas family, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible shifts available and opportunities for personal growth in a dynamic setting.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Retail or customer service experience with a passion for helping others.
The predicted salary is between 10 - 12 £ per hour.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant Teams are our ambassadors of these magical moments, and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing Sales Assistants to be based at our beautiful Mamas & Papas Solihull store. This Sales Consultant / Sales Assistant vacancy covers 10 hours per week, across 3 days, Tuesday & Wednesday 10-1 and a Thursday 10-2. If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For".
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m.
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m.
Retail Sales Assistant in Solihull employer: Mamas & Papas
At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. Our Solihull store is not just a workplace; it's a community where you can grow professionally while making magical moments for our customers. With generous benefits like 33 days of holiday, significant staff discounts, and a commitment to employee well-being, we ensure that our Sales Assistants thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant in Solihull
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be the friendly face that customers remember. Think about how you can create those magical moments for them. Role-play with a friend or family member to get comfortable with common customer scenarios.
✨Tip Number 3
Dress the part! When you walk into that interview, make sure you look the part of a Sales Assistant. Wear something smart but approachable, so you can reflect the warm and welcoming vibe of Mamas & Papas right from the start.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Mamas & Papas family. So, go ahead and hit that apply button!
We think you need these skills to ace Retail Sales Assistant in Solihull
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and how you love creating magical moments for customers.
Tailor Your CV:Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention specific skills that align with what we’re looking for at Mamas & Papas.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share a story about a time you made a customer’s day or how you’ve contributed to a positive shopping experience in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand
Before your interview, take some time to research Mamas & Papas. Understand their values, products, and what makes them unique in the retail space. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Sales Assistant, your ability to connect with customers is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight how you created memorable moments, as this aligns perfectly with the role's focus on magical experiences.
✨Dress the Part
First impressions matter! Dress smartly and in a way that reflects the brand’s image. Think about the type of clothing you’d wear while working in-store. This shows that you understand the retail environment and are ready to represent the brand well.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they celebrate success. This demonstrates your enthusiasm for the role and helps you gauge if it’s the right fit for you.
