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- Tasks: Lead and inspire a team to create magical moments for new parents in a vibrant retail environment.
- Company: Join Mamas & Papas, the UK's top baby brand, in a growing partnership with NEXT.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work culture.
- Why this job: Take the next step in your career and make a real impact in a community-focused role.
- Qualifications: Experience in retail management with a passion for customer experience and team leadership.
- Other info: Be part of a diverse and inclusive team committed to growth and sustainability.
The predicted salary is between 30000 - 42000 £ per year.
At Mamas & Papas we’re not only the award winning No.1 brand in baby & nursery products but we’re also the UK’s largest specialist baby/nursery products retailer with Mamas & Papas stores & sites all over the UK and Ireland. Through amazing & continued brand growth, we’ve been opening up more of our beautiful little Mamas & Papas concession stores in partnership with NEXT. We’re therefore looking to recruit a Concession Store Manager for our site near Meadowhall, leading, inspiring & developing your Mamas & Papas concession team of 8 to create these magical moments for an incredible community of new & expectant parents across Sheffield & surrounding areas.
Responsibilities:
- Lead, inspire & develop your concession team (8 people) to deliver exceptional customer experiences and create magical moments for an active community of new and expectant parents across Sheffield & surrounding areas.
- Take responsibility for the day-to-day operation of the concession store, including driving sales, visual merchandising, stock management and ensuring store standards.
- Collaborate with NEXT to integrate concession activity, uphold brand standards and deliver growth in a fast‑moving retail environment.
- Coach and support team members to grow their skills, deliver outstanding service, and achieve personal and store targets.
Requirements:
- Experience as an Assistant Manager, Deputy Manager or Store Manager with a strong focus on customer experience.
- Ability to lead a small team, manage a concession store, and implement ideas in a growth-focused business.
- Strong communication, initiative, and stakeholder collaboration skills.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across various external organisations.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
- For the Future commitment and sustainability initiatives.
Concession Store Manager (Mamas & Papas at NEXT)- 12mth FTC in Sheffield employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager (Mamas & Papas at NEXT)- 12mth FTC in Sheffield
✨Tip Number 1
Get to know the company inside out! Research Mamas & Papas and their values, especially their commitment to inclusivity. This will help you connect with the team during interviews and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Concession Store Manager role. Personal connections can give you an edge!
✨Tip Number 3
Prepare for the interview by thinking about how you would lead and inspire a team. Have examples ready that showcase your leadership skills and how you've created exceptional customer experiences in the past. Be ready to share your ideas for driving sales and improving store standards!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Mamas & Papas family. Good luck!
We think you need these skills to ace Concession Store Manager (Mamas & Papas at NEXT)- 12mth FTC in Sheffield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating magical moments for new and expectant parents. Share your experiences that highlight your passion for customer service and team leadership.
Tailor Your CV: Make sure your CV is tailored specifically for the Concession Store Manager role. Highlight relevant experience as an Assistant Manager or Store Manager, focusing on your achievements in driving sales and enhancing customer experiences. We love seeing how you've made a difference in previous roles!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so make sure your skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas
✨Know Your Brand
Before the interview, dive deep into Mamas & Papas' values and products. Understand their commitment to customer experience and how they create magical moments for new parents. This knowledge will help you connect your own experiences to their mission during the interview.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you inspired or developed team members. Highlight your ability to manage a concession store and drive sales while maintaining high standards.
✨Emphasise Customer Experience
Since the role focuses heavily on customer experience, be ready to discuss your approach to delivering exceptional service. Share stories that demonstrate your understanding of customer needs and how you've gone above and beyond to meet them.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company culture aligns with your values.
