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- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a leading retailer dedicated to supporting new parents.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible shifts available; apply quickly to be among the first applicants!
- Why this job: Join a friendly team and make a real impact on customers' parenting journeys.
- Qualifications: Retail or customer service experience is preferred but not essential.
The predicted salary is between 20000 - 30000 ÂŁ per year.
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Thurrock store
This Sales Consultant / Sales Assistant vacancies are
- 4hrs, across 1 day per week, a Saturday or Sunday
- 12hrs, across 3 days including a Saturday, Sunday or both. This is on a 12 month fixed term contract.
(Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.
To APPLY:
- To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m
Mamas & Papas (Thurrock Store)
Lakeside Retail Park
West Thurrock Way
Grays
Thurrock
RM20 1WN
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Thurrock store
This Sales Consultant / Sales Assistant vacancies are
- 4hrs, across 1 day per week, a Saturday or Sunday
- 12hrs, across 3 days including a Saturday, Sunday or both. This is on a 12 month fixed term contract.
(Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.
To APPLY:
- To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
- At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment
- Oh, and a great bunch of people to work with too.
(NB*: All benefits subject to contracts and individual schemes criteria & terms)
We\’re Award Winning!!
FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\”
WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m
WINNERS: 2022 Retail Gazette –\”Best Game Changer Retailer\” under £500m #J-18808-Ljbffr
Retail Sales Assistants, Perm & 12mth FTC employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants, Perm & 12mth FTC
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings, especially around parenting products, will help you engage with customers more effectively during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've created positive experiences for customers in previous roles. This will demonstrate your ability to contribute to the magical moments Mamas & Papas aims to provide.
✨Tip Number 3
Research the latest trends in retail and parenting. Being knowledgeable about current market trends can set you apart and show your enthusiasm for the role and the industry.
✨Tip Number 4
Network with current or former employees of Mamas & Papas if possible. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Assistant.
We think you need these skills to ace Retail Sales Assistants, Perm & 12mth FTC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you provided exceptional customer experiences, as this aligns with Mamas & Papas' focus on creating magical moments for customers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the brand's values. Mention specific examples of how you've made customers happy in previous roles, which will resonate with their mission.
Showcase Product Knowledge: In your application, demonstrate your knowledge of baby products and parenting. This could include mentioning any relevant experience or personal insights that would help you connect with customers looking for guidance.
Follow Application Instructions: Ensure you follow the application process as outlined by Mamas & Papas. Download your CV and complete their short application form accurately to avoid any delays in your application being considered.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas values a warm and friendly approach to customer service. Be sure to express your enthusiasm for helping customers and creating memorable experiences, especially in the context of parenting products.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products Mamas & Papas offers, such as prams, cots, and baby clothing. Being able to discuss these items confidently will show that you are prepared and genuinely interested in the role.
✨Emphasise Teamwork Skills
As part of a store team, collaboration is key. Share examples from your past experiences where you worked effectively within a team to achieve goals or enhance customer satisfaction.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the training process, team dynamics, or how Mamas & Papas supports its employees in their roles.