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- Tasks: Join our team as a Sales Assistant, creating magical moments for customers in-store.
- Company: Mamas & Papas is a leading retailer dedicated to supporting parents and their journeys.
- Benefits: Enjoy 33 days holiday, significant discounts, and a supportive work environment.
- Why this job: Be part of an award-winning team that values diversity and inclusivity while making a difference.
- Qualifications: Retail, sales, or customer service experience is preferred; passion for helping others is essential.
- Other info: Flexible hours available; apply to discuss your ideal shift pattern!
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Our store teams are the warm arm of reassurance, offering incredible product insight, knowledge, and trust. Whether it\’s our in-store personal shopping experiences, car seat consultations, parent-to-be events, or guiding customers through their parenting journey, our store teams ensure memorable moments when buying essentials like prams, cots, or outfits for baby\’s first birthday.
THE ROLE of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant teams are ambassadors of these magical moments and are the heart of our business. Here at Mamas & Papas Solihull store,
The Sales Consultant / Sales Assistant positions are available for various hours per week, including:
- Monday 3-7
- Saturday 10-2, 12-4, 3-7
- Sunday 1-5
(Apply to discuss suitable shift patterns)
If you have a background in retail, sales, or customer service and enjoy creating memorable experiences for customers, we\’d love to hear from you.
No agencies please: We do not accept unsolicited CVs from recruitment agencies or similar, nor any associated terms & conditions.
We at Mamas & Papas are committed to championing diversity and inclusivity across all aspects of our campaigns and actions, believing in the power of inclusivity to help us all progress.
Our Benefits include:
- 33 days holiday, increasing up to 40 with service
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1
- Significant staff discounts for family & friends
- Ongoing offers & discounts across various external organizations
- Subsidised health & critical illness cover
- Family-related leave policies, including enhanced maternity, IVF, surrogacy, paternity, adoption, and shared parental leave
- Foster Care & Carers Leave
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Recognition and Appreciation Schemes
We aim to create a sustainable future for the next generation, aligning with our \’For the Future\’ commitment. Visit our website for more details.
And yes, a great team to work with!
(NB*: Benefits subject to individual schemes & terms)
We\’re Award Winning!!
FINALISTS: 2024 – Retail Week – \”Happiest Retailer to Work For\”
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Retail Sales Assistants employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings, especially around parenting essentials, will help you engage with customers effectively and demonstrate your passion for creating memorable experiences.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's through networking or informal chats, emphasise your ability to connect with customers and create a welcoming atmosphere, as this aligns perfectly with the role's focus on memorable moments.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only builds your knowledge but also demonstrates your commitment to supporting parents, which is a key aspect of the Sales Assistant role at Mamas & Papas.
✨Tip Number 4
Connect with current employees on social media platforms like LinkedIn. They can provide insights into the company culture and expectations, helping you tailor your approach when applying for the position.
We think you need these skills to ace Retail Sales Assistants
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in retail, sales, or customer service. Emphasise any relevant achievements or experiences that demonstrate your ability to create memorable customer experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the brand. Mention specific examples of how you've contributed to positive customer experiences in the past.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for creating memorable experiences for customers. Share specific examples from your past roles where you went above and beyond to assist a customer, as this aligns perfectly with the values of Mamas & Papas.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Mamas & Papas, especially essentials like prams and cots. Being able to discuss these items confidently will show that you're serious about the role and can provide valuable insights to customers.
✨Emphasise Teamwork
Highlight your ability to work well in a team, as the store teams are described as the heart of the business. Share experiences where you collaborated with colleagues to achieve a common goal or enhance customer satisfaction.
✨Align with Their Values
Research Mamas & Papas' commitment to diversity and inclusivity. Be prepared to discuss how you can contribute to these values in the workplace, showing that you understand and support their mission.