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- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a leading retailer dedicated to supporting parents on their journey.
- Benefits: Flexible hours, inclusive culture, and the chance to make a real impact.
- Why this job: Join a passionate team that values customer connections and celebrates diversity.
- Qualifications: Retail or customer service experience preferred; a love for helping others is essential.
- Other info: Opportunities available at our new Dundee store with various shift patterns.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant: Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful NEW Mamas & Papas DUNDEE store. This Sales Consultant / Sales Assistant vacancy covers various hours per week, including either Saturdays, Sundays or both.
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
To APPLY: To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Retail Sales Assistants employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistants
✨Tip Number 1
Familiarise yourself with the products we offer at Mamas & Papas. Understanding the features and benefits of our prams, cots, and other baby essentials will help you engage with customers and provide them with the magical moments they seek.
✨Tip Number 2
Show your passion for customer service during any interactions. Whether it's in-store or online, demonstrating a genuine interest in helping customers will set you apart as a candidate who embodies our values.
✨Tip Number 3
Be prepared to discuss your previous retail or customer service experiences in detail. Highlight specific instances where you created memorable experiences for customers, as this aligns perfectly with our mission.
✨Tip Number 4
Network with current employees or visit the store to get a feel for the team culture. This can give you valuable insights into what it’s like to work here and help you tailor your approach when applying.
We think you need these skills to ace Retail Sales Assistants
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Retail Sales Assistant position. Understand the key responsibilities and the qualities Mamas & Papas are looking for in a candidate.
Tailor Your CV: Update your CV to highlight relevant experience in retail or customer service. Emphasise any previous roles where you created memorable experiences for customers, as this aligns with the company's focus on magical moments.
Craft a Personal Statement: Write a brief personal statement that reflects your passion for customer service and your ability to connect with customers. Mention how you can contribute to creating those special moments for parents and their children.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download the application form from the Mamas & Papas website, complete it, and submit it along with your CV. Double-check for any errors before hitting send.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for helping customers and creating memorable experiences. Share specific examples from your past roles where you went above and beyond to assist a customer, as this aligns perfectly with the values of Mamas & Papas.
✨Demonstrate Product Knowledge
Familiarise yourself with the products offered by Mamas & Papas, especially those related to parenting and baby care. Being able to discuss features and benefits confidently will show that you're prepared and genuinely interested in the role.
✨Emphasise Teamwork Skills
Retail environments thrive on teamwork, so be ready to discuss how you've successfully collaborated with colleagues in the past. Highlight any experiences where you contributed to a positive team atmosphere or helped resolve conflicts.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific customer scenarios. Think about potential challenges you might face in the role and prepare thoughtful responses that showcase your problem-solving skills and ability to remain calm under pressure.
