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For Companies At a Glance
- Tasks: Assist customers in finding the perfect baby products and create memorable shopping experiences.
- Company: Mamas & Papas is a leading retailer dedicated to supporting new parents with quality products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join a passionate team making magical moments for families while working in a fun atmosphere.
- Qualifications: Previous retail or customer service experience is preferred; a friendly attitude is essential.
- Other info: Flexible shifts available; apply quickly to be among the first 25 applicants!
Join to apply for the Retail Sales Assistant role at Mamas & Papas.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing Sales Assistants to be based at our beautiful Mamas & Papas Oxford store. This Sales Consultant / Sales Assistant vacancy covers 6 hours per week, across 1 day, including either Saturdays, Sundays or both (Apply to chat through what shift patterns would work best for you).
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
To APPLY: To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For".
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m.
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m.
Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in baby products, will help you connect with customers and demonstrate your passion for the role.
✨Tip Number 2
Showcase your customer service skills during any interactions. Whether it's a phone call or an in-person visit, being friendly and approachable can leave a lasting impression on the hiring team.
✨Tip Number 3
Engage with the community by attending local parenting events or workshops. This not only builds your knowledge but also shows your commitment to supporting parents, aligning with Mamas & Papas' mission.
✨Tip Number 4
Network with current or former employees of Mamas & Papas. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Assistant.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail or customer service. Emphasise any roles where you've provided exceptional customer experiences, as this aligns with Mamas & Papas' focus on creating magical moments for customers.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for retail and your understanding of the brand's values. Mention specific examples of how you can contribute to their mission of providing excellent product insight and customer service.
Showcase Your Personality: Mamas & Papas values a warm and friendly approach. Use your application to convey your personality and enthusiasm for working with families and children. This will help you stand out as a candidate who fits their team culture.
Follow Application Instructions: Ensure you follow the application process as outlined by Mamas & Papas. Download your CV and complete their short application form accurately. Double-check for any specific requirements they may have mentioned.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas values a warm and friendly approach to customer service. Be sure to express your enthusiasm for helping customers and creating memorable experiences, especially in the context of parenting products.
✨Demonstrate Product Knowledge
Familiarise yourself with the types of products Mamas & Papas offers, such as prams, cots, and baby clothing. Being able to discuss these items confidently will show that you're prepared and genuinely interested in the role.
✨Prepare for Scenario Questions
Expect questions about how you would handle specific customer situations. Think of examples from your past experience where you successfully resolved issues or created positive experiences for customers.
✨Emphasise Teamwork and Inclusivity
Mamas & Papas prides itself on inclusivity and teamwork. Share examples of how you've worked well in a team and contributed to a positive work environment, highlighting your ability to support diverse customers and colleagues.
