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- Tasks: Assist customers in creating magical moments while shopping for baby products.
- Company: Mamas & Papas is a leading retailer dedicated to supporting new parents and their journeys.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment with various perks.
- Why this job: Join a friendly team making a real impact in the lives of families and children.
- Qualifications: Previous retail or customer service experience is preferred but not essential.
- Other info: Flexible hours available, perfect for students looking to balance work and studies.
Mamas & Papas (Westfield, Stratford) is looking for amazing Sales Assistants to join our team. Our store teams provide a warm arm of reassurance and a friendly face to offer incredible product insight and knowledge. We aim to create magical moments for our customers as they embark on their unique parenting journey.
The role of Sales Assistant involves being an ambassador for these magical moments and the heart of our business. This position covers 8 hours per week, across 2 days, including either Saturdays, Sundays, or both.
If you have a background in retail or customer service and enjoy making customers smile, we would love to hear from you.
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across various external organisations.
- Subsidised health & critical illness cover and insurances.
- Supportive family-related leave policies.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we are committed to sustainability and creating a better future for the next generation. We invite you to visit our website to learn more about our 'For the Future' commitment.
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and values. Understanding their offerings, especially in baby products, will help you connect with customers and demonstrate your passion for the role.
✨Tip Number 2
Engage with the community by attending parenting events or workshops. This will not only enhance your knowledge but also show your commitment to supporting parents, which aligns perfectly with the ethos of Mamas & Papas.
✨Tip Number 3
Practice your customer service skills by volunteering or working in similar retail environments. Highlighting your ability to create memorable experiences for customers will make you stand out during the selection process.
✨Tip Number 4
Network with current or former employees of Mamas & Papas. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Mamas & Papas is looking for in a Retail Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your relevant experience in retail or customer service. Emphasise any previous roles where you created memorable experiences for customers, as this aligns with the company's values.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the brand. Mention specific examples of how you've contributed to positive customer experiences in the past.
Follow Application Instructions: Make sure to follow the application instructions provided by Mamas & Papas. Download your CV and complete their application form accurately, ensuring all information is correct before submission.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas values a warm and friendly approach to customer service. Be sure to express your enthusiasm for helping customers and creating memorable experiences, as this aligns perfectly with their mission.
✨Demonstrate Product Knowledge
Familiarise yourself with the products Mamas & Papas offers, especially prams, cots, and baby clothing. Showing that you have done your homework will impress the interviewers and demonstrate your commitment to the role.
✨Share Personal Experiences
If you have any personal experiences related to parenting or working with families, share them during the interview. This can help create a connection with the interviewers and show that you understand the unique journey of their customers.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company culture, team dynamics, or specific products. This shows your genuine interest in the role and helps you assess if Mamas & Papas is the right fit for you.
