Retail Sales Assistant

Retail Sales Assistant

Norwich Full-Time No home office possible
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At a Glance

  • Tasks: Help customers find the perfect products for their parenting journey and create magical moments.
  • Company: Join Mamas & Papas, a caring brand dedicated to supporting families.
  • Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
  • Why this job: Be the friendly face that makes shopping for baby essentials a memorable experience.
  • Qualifications: Retail or customer service experience and a passion for helping others.
  • Other info: Flexible shifts available, with opportunities for growth in a diverse team.

Retail Sales Assistant
Stores
Norwich (Mamas & Papas at NEXT)

Norwich (Mamas & Papas at NEXT)
NEXT Norfolk Longwater
William Frost Way
New Costessey
Costessey
Norwich
NR5 0JS

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.

THE ROLE of Sales Assistant / Consultant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Norwich store

This Sales Consultant / Sales Assistant vacancy covering 12 hours per week, across 3 days, including either Saturdays, Sundays or both

(Apply to chat through what shift patterns would work best for you)

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.

To APPLY:

..To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

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Benefits

We\’re a Business that cares, so here\’s just some of our Benefits on offer:

  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy,

Retail Sales Assistant employer: Mamas & Papas

Mamas & Papas is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture where every team member plays a vital role in creating magical moments for families. Located in Norwich, our store provides a welcoming environment with flexible working hours, generous holiday allowances, and a range of benefits including significant staff discounts and ongoing professional development opportunities. Join us to be part of a diverse team that celebrates inclusivity and values your contributions as we continue to grow together.
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Contact Detail:

Mamas & Papas Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Retail Sales Assistant, you'll be the friendly face for customers. Role-play common scenarios with friends or family to boost your confidence in providing product insights and creating those magical moments.

✨Tip Number 3

Dress the part! When you go for your interview, make sure you look smart and approachable. A neat appearance can make a great first impression and show that you take the opportunity seriously.

✨Tip Number 4

Apply through our website! It’s super easy and ensures your application goes straight to the right people. Plus, it shows you're tech-savvy and ready to embrace the digital age of retail!

We think you need these skills to ace Retail Sales Assistant

Customer Service Skills
Product Knowledge
Sales Skills
Communication Skills
Interpersonal Skills
Teamwork
Problem-Solving Skills
Attention to Detail
Adaptability
Empathy
Time Management
Retail Experience

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A friendly tone can make all the difference!

Tailor Your CV: Make sure your CV is tailored to the role of Sales Assistant. Highlight any relevant experience in retail or customer service, and don’t forget to mention any magical moments you've created for customers in the past!

Keep It Concise: We love a good read, but keep your application concise and to the point. Stick to the essentials that showcase your skills and experiences related to the role. Remember, less is often more!

Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and helps us keep track of your application. Plus, it shows you’re keen to join our Mamas & Papas family!

How to prepare for a job interview at Mamas & Papas

✨Know Your Products

Familiarise yourself with the products Mamas & Papas offers, especially prams, cots, and baby clothing. Being able to discuss features and benefits confidently will show your passion for the role and help you connect with customers.

✨Showcase Your Customer Service Skills

Prepare examples from your past experiences where you've gone above and beyond for a customer. Highlighting your ability to create magical moments will resonate well with the interviewers, as this is at the heart of their business.

✨Emphasise Teamwork

Mamas & Papas values a supportive team environment. Be ready to discuss how you've worked effectively in teams before, and how you can contribute to creating a warm and welcoming atmosphere in the store.

✨Ask Thoughtful Questions

Prepare some questions about the company culture, training opportunities, or how they celebrate diversity within the team. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Retail Sales Assistant
Mamas & Papas
Location: Norwich
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