Retail Sales Assistant

Retail Sales Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
  • Company: Join a caring team at Mamas & Papas, where inclusivity is celebrated.
  • Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
  • Why this job: Be the friendly face that helps families on their parenting journey.
  • Qualifications: Retail or customer service experience with a passion for making customers smile.
  • Other info: Flexible shifts available, with opportunities for growth and development.

Retail Sales Assistant
Stores
Norwich (Mamas & Papas at NEXT)

Norwich (Mamas & Papas at NEXT)
NEXT Norfolk Longwater
William Frost Way
New Costessey
Costessey
Norwich
NR5 0JS

Overview

Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.

THE ROLE of Sales Assistant / Consultant

Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Norwich store

This Sales Consultant / Sales Assistant vacancy covering 12 hours per week, across 3 days, including either Saturdays, Sundays or both

(Apply to chat through what shift patterns would work best for you)

If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.

To APPLY:

..To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)

No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.

*****
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.

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Benefits

We\’re a Business that cares, so here\’s just some of our Benefits on offer:

  • 33 days holiday, increasing up to 40 with service.
  • Buy & Sell holiday schemes
  • Company Bonus Schemes
  • Employer pension contribution from day 1 enrolment.
  • Significant staff discounts for family & friends from our shops & online
  • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
  • Subsidised health & critical illness cover and insurances
  • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy,

Retail Sales Assistant employer: Mamas & Papas

Mamas & Papas is an exceptional employer, offering a warm and inclusive work environment where our Sales Assistants play a vital role in creating magical moments for families. With generous benefits such as up to 40 days of holiday, significant staff discounts, and a commitment to employee growth, we ensure that our team members feel valued and supported in their personal and professional journeys. Located in the heart of Norwich, our store provides a unique opportunity to connect with customers and make a meaningful impact in their lives.
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Contact Detail:

Mamas & Papas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Sales Assistant

✨Tip Number 1

Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show that you're genuinely interested.

✨Tip Number 2

Practice your people skills! As a Retail Sales Assistant, you'll be the friendly face for customers. Role-play common scenarios with friends or family to boost your confidence in providing product insights and creating those magical moments.

✨Tip Number 3

Dress the part! First impressions matter, so make sure you look smart and approachable. Wear something that reflects the brand's vibe while still being comfortable enough to move around the store.

✨Tip Number 4

Apply through our website! It’s quick and easy, and it shows us you’re serious about joining the Mamas & Papas family. Plus, you’ll get to fill out that short application form in no time!

We think you need these skills to ace Retail Sales Assistant

Customer Service Skills
Product Knowledge
Sales Skills
Communication Skills
Interpersonal Skills
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail
Time Management

Some tips for your application 🫡

Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A friendly tone can make all the difference!

Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention any magical moments you've created for customers in the past!

Keep It Concise: We appreciate a straightforward approach. Keep your application clear and concise, focusing on the key points that showcase why you’d be a great fit for our team. Remember, less is often more!

Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes directly to us. Plus, it gives you a chance to explore more about our amazing culture and values.

How to prepare for a job interview at Mamas & Papas

✨Know the Brand

Before your interview, take some time to research Mamas & Papas. Understand their products, values, and what makes them unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.

✨Showcase Your Customer Service Skills

As a Retail Sales Assistant, your ability to create magical moments for customers is key. Prepare examples from your past experiences where you've gone above and beyond for a customer. This will demonstrate your commitment to excellent service and your understanding of the role.

✨Dress the Part

First impressions matter! Dress smartly and appropriately for the interview. Aim for a polished look that reflects the brand's image. This shows that you respect the opportunity and understand the importance of presentation in retail.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask questions. Inquire about the team culture, training opportunities, or how they celebrate successes. This not only shows your interest but also helps you gauge if the company is the right fit for you.

Retail Sales Assistant
Mamas & Papas
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