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For Companies At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the friendly team at Mamas & Papas, a leader in baby products.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a team that makes parenting journeys unforgettable.
- Qualifications: Retail or customer service experience with a passion for helping others.
- Other info: Flexible shifts available, perfect for students looking to balance work and study.
Retail Sales Assistant
Stores
Norwich (Mamas & Papas at NEXT)
Norwich (Mamas & Papas at NEXT)
NEXT Norfolk Longwater
William Frost Way
New Costessey
Costessey
Norwich
NR5 0JS
Overview
Our store teams, are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby\’s 1st birthday, whatever it may be, magical moments they\’ll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our SALES CONSULTANT / SALES ASSISTANT Teams are our ambassadors of these magical moments, & the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing SALES ASSISTANT (S), to be based at our beautiful Mamas & Papas Norwich store
This Sales Consultant / Sales Assistant vacancy covering 12 hours per week, across 3 days, including either Saturdays, Sundays or both
(Apply to chat through what shift patterns would work best for you)
If you come from a retail assistant, sales assistant, or customer service background & love putting a smile on a customers face, leaving them with magical moments they\’ll never forget, then we\’d love to hear from you.
To APPLY:
..To apply for this sales consultant / sales assistant opportunity, simply click through to download your CV and complete our short Mamas & Papas application form. (2mins max)
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
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We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
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Benefits
We\’re a Business that cares, so here\’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy,
Retail Sales Assistant employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Retail Sales Assistant, you'll be the friendly face for customers. Role-play common scenarios with friends or family to boost your confidence in providing product insights and creating those magical moments.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. Wear something that reflects the brand's vibe while still being comfortable enough to move around the store.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it shows you’re keen to join the Mamas & Papas family. Plus, we love seeing applications come directly from enthusiastic candidates like you!
We think you need these skills to ace Retail Sales Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. A friendly tone can make all the difference!
Tailor Your CV: Make sure your CV is tailored to the Sales Assistant role. Highlight any relevant experience in retail or customer service, and don’t forget to mention any magical moments you've created for customers in the past!
Keep It Concise: We love a good read, but keep your application concise and to the point. Stick to the key details that showcase your skills and experience, and remember, less is often more!
Apply Through Our Website: Don’t forget to apply through our website! It’s super easy and ensures your application goes straight to us. Plus, it shows you’re keen to join our Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas
✨Know Your Products
Familiarise yourself with the products Mamas & Papas offers, especially those related to parenting essentials. Being able to discuss features and benefits confidently will show your passion for helping customers create magical moments.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you went above and beyond for a customer. Highlighting your ability to create memorable experiences will resonate well with the interviewers.
✨Emphasise Teamwork
Mamas & Papas values a supportive team environment. Be ready to share instances where you collaborated effectively with colleagues to achieve a common goal, showcasing your ability to be a team player.
✨Ask Thoughtful Questions
Prepare some insightful questions about the store's culture, team dynamics, or customer engagement strategies. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
