At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, an award-winning retailer dedicated to family and community.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible hours with a friendly team in a vibrant retail setting.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisory experience and a passion for customer service.
The predicted salary is between 12 - 15 € per hour.
Mamas & Papas at NEXT Drake Circus Shopping Centre, 1 Charles Street, Plymouth, Devon PL1 1EA
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby’s 1st birthday, whatever it may be, magical moments they’ll cherish forever.
Role of Store Supervisor
Our supervisors are ambassadors of these magical moments and the heart of our award‑winning business. Here at Mamas & Papas we are expanding our family by looking for an amazing supervisor to be based at our Plymouth store, leading a small team of sales consultants and working closely with the store manager or management teams to achieve store results & deliver an incredible customer experience. If you come from a retail supervisor or senior sales assistant background and enjoy putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, can lead a team by example and support, we’d love to hear from you.
Contract Details
This store supervisor opportunity covers 20 hours per week, including either Saturdays, Sundays or both on a 3‑month fixed‑term contract. (Apply to chat through shifts that would work best for you)
Applying
To apply for this amazing supervisor opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 minutes max) No agencies please: We do not accept unsolicited CVs from recruitment agencies or alike.
Equity and Inclusion
We at Mamas & Papas are committed to championing people of all cultures, ethnicities, and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies (including company enhanced pay for maternity, IVF, fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
We’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a sustainable world with opportunity and hope. ...Oh, and a great bunch of people to work with too.
Award Winning
We’re Award Winning!! Finalists: 2024 - Retail Week "Happiest Retailer to Work For".
Retail Store Supervisor (3mth FTC) in Plymouth employer: Mamas & Papas
Mamas & Papas is an exceptional employer, offering a warm and inclusive work environment at our Plymouth store, where you can be part of creating magical moments for families. With generous benefits such as up to 40 days holiday, significant staff discounts, and supportive family-related leave policies, we prioritise employee well-being and growth. Join our award-winning team and enjoy the opportunity to make a real difference in the lives of parents and their little ones while working alongside a fantastic group of colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor (3mth FTC) in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. This way, you can show how your experience aligns with their goal of creating magical moments for customers.
✨Tip Number 2
Practice your people skills! As a Retail Store Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Apply through our website! It’s quick and easy, and it helps us keep track of your application. Plus, you’ll get to see all the amazing benefits we offer, like staff discounts and holiday schemes!
We think you need these skills to ace Retail Store Supervisor (3mth FTC) in Plymouth
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for retail and helping customers shine through. We want to see how you can create those magical moments for our customers, so share any relevant experiences that highlight your passion for the role.
Tailor Your CV:Make sure your CV is tailored to the Store Supervisor position. Highlight your previous retail experience, especially any supervisory roles, and focus on skills that align with our values at Mamas & Papas. We love seeing how your background fits with what we do!
Keep It Concise:We appreciate a clear and concise application. Stick to the point and avoid fluff. Use bullet points where possible to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s super quick and easy—just download your CV and fill out our short application form. We’re excited to hear from you and can’t wait to see what you bring to our team!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Mamas & Papas and their values. Understand their product range and the unique experiences they offer to customers. This will not only show your enthusiasm but also help you connect your answers to their mission of creating magical moments for families.
✨Showcase Your Leadership Skills
As a Retail Store Supervisor, you'll be leading a team. Prepare examples from your past experience where you've successfully led a team or improved customer satisfaction. Highlight how you can inspire and motivate others, as this is key to being an effective supervisor.
✨Emphasise Customer Experience
Mamas & Papas pride themselves on providing incredible customer experiences. Be ready to discuss how you’ve gone above and beyond for customers in previous roles. Share specific stories that demonstrate your commitment to making shopping a memorable experience for parents and families.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they celebrate successes. This shows your genuine interest in the role and helps you gauge if it’s the right fit for you.
