At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a celebrated retailer known for its supportive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Other info: Be part of a diverse team in a fun, dynamic environment.
- Why this job: Make unforgettable moments for families while developing your leadership skills.
- Qualifications: Retail experience and a passion for customer service are essential.
The predicted salary is between 10 - 12 £ per hour.
Our store teams are the warm arm of reassurance, the friendly face that offers incredible product insight, product knowledge and trust. Whether it is our in‑store personal shopping experiences, car‑seat consultations, in‑store parent‑to‑be events or someone to help guide our customers along their unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby‑changing table or outfit for a baby’s first birthday creates magical moments they’ll cherish forever.
We are looking for a Store Supervisor to be based at our Plymouth store, leading a small team of Sales Consultants and working closely with the store manager or management team to achieve store results and deliver an incredible customer experience. This temporary role is 20 hours per week over a 3‑month fixed‑term contract, covering either Saturdays, Sundays, or both. Ideal candidates will have a retail supervisor or senior sales assistant background, love putting a smile on customers’ faces, leave them with unforgettable moments, and be able to lead, support and motivate a team by example.
To apply, download your CV and complete our short application form. This takes 2 minutes or less. No agencies please – we do not accept unsolicited CVs or applications from recruitment agencies.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, celebrating diversity in all its forms. We believe the power of inclusivity helps us all move forward.
Benefits:
- 33 days holiday, increasing up to 40 with service
- Buy & sell holiday schemes
- Company bonus schemes
- Employer pension contribution from day 1 enrolment
- Significant staff discounts for family and friends from our shops and online
- Ongoing offers and discounts across a variety of external organisations, from holidays and travel to restaurants, gifts and services through our Benefits Hub
- Subsidised health and critical illness cover and insurance
- Supportive family‑related leave policies, including enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption and shared parental leave
- Supportive foster care & carers leave offering
- Support for loss and bereavement
- A menopause‑friendly employer
- Employee recognition and appreciation schemes
- Our commitment to a sustainable future – visit our website to view our “For the Future” commitment
- A great bunch of people to work with
All benefits are subject to contracts and individual schemes criteria and terms.
Awards:
- Retail Week – “Happiest Retailer to Work For” (2024 finalists)
- Retail Week – “Best Retailer” under £250m (2023 winners)
- Retail Gazette – “Best Game Changer Retailer” under £500m (2022 winners)
Location: Mamas & Papas – 1 Charles Street, Drake Circus Shopping Centre, Plymouth, Devon, PL1 1EA.
Part-Time Store Supervisor — Lead & Delight Customers in Plymouth employer: Mamas & Papas
Mamas & Papas is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee well-being and growth. With generous benefits such as up to 40 days of holiday, significant staff discounts, and a commitment to diversity, our Plymouth store team thrives in creating magical moments for customers while enjoying a fulfilling work environment. Join us to be part of a company recognised for its dedication to employee happiness and community support.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Store Supervisor — Lead & Delight Customers in Plymouth
✨Tip Number 1
Get to know the company! Before your interview, spend some time browsing their website and social media. Understanding their values and products will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or family member. This will help you articulate your experience and how it aligns with the Store Supervisor role, making you feel more confident when it’s your turn to shine.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for customer service and teamwork shine through. Share stories about how you've delighted customers in the past – it’ll make you memorable and relatable!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you on their radar as they make their decision.
We think you need these skills to ace Part-Time Store Supervisor — Lead & Delight Customers in Plymouth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Store Supervisor role. Highlight any retail supervisory experience and your knack for creating memorable customer moments.
Show Your Passion:In your application, let us see your enthusiasm for working with customers and leading a team. Share examples of how you've made a positive impact in previous roles – we love to see that passion shine through!
Keep It Concise:When filling out our short application form, be clear and to the point. We appreciate brevity, so focus on the key points that showcase why you’d be a great fit for our Plymouth store.
Apply Through Our Website:Don’t forget to apply directly through our website! It’s quick and easy, and ensures your application gets to us without any hassle. We can’t wait to hear from you!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, make sure you research Mamas & Papas thoroughly. Understand their products, values, and what makes them unique in the retail space. This will not only help you answer questions confidently but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Store Supervisor, you'll be leading a team to create magical moments for customers. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can motivate your team to do the same!
✨Demonstrate Leadership Qualities
Think about times when you've successfully led a team or project. Be ready to discuss your leadership style and how you inspire others. Mamas & Papas values supportive leaders, so share how you can foster a positive environment in the store.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, store goals, or how they celebrate successes. This shows you're engaged and serious about contributing to their mission of delighting customers.
