At a Glance
- Tasks: Create magical moments for customers by providing exceptional product knowledge and support.
- Company: Join the award-winning Mamas & Papas family, known for its inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Why this job: Be part of a team that makes parenting journeys unforgettable and impactful.
- Qualifications: Retail or customer service experience with a passion for helping others.
- Other info: Flexible shifts available; work with a fantastic team in a vibrant store.
The predicted salary is between 10 - 13 £ per hour.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in-store personal shopping experiences, car seat consultations, in-store parent to be events, or someone to help guide our customers along their own unique parenting journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
THE ROLE of Sales Assistant / Consultant
Our Sales Consultant / Sales Assistant Teams are our ambassadors of these magical moments, and the heart of our business. Here at Mamas & Papas we are expanding our own family through continued growth by looking for some amazing Sales Assistants to be based at our beautiful Mamas & Papas Luton store. This Sales Consultant / Sales Assistant vacancy covers 8 hours per week, across 2 days, including either Saturdays, Sundays or both (Apply to chat through what shift patterns would work best for you).
If you come from a retail assistant, sales assistant, or customer service background and love putting a smile on a customer's face, leaving them with magical moments they'll never forget, then we'd love to hear from you.
No agencies please: We do not accept unsolicited CVs from Recruitment agencies or alike, nor any terms & conditions associated.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!!
FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For" WINNERS: 2023 Retail Week - "Best Retailer" under £250m WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Retail Sales Assistant in Luton employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Assistant in Luton
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Mamas & Papas. Understand their values, products, and what makes them special. This way, you can show off your enthusiasm and how you fit into their magical moments.
✨Tip Number 2
Practice your people skills! As a Sales Assistant, you'll be the friendly face that customers remember. Role-play with a mate or in front of the mirror to nail those customer interaction scenarios. Show us how you can make every shopping experience unforgettable!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look the part of a Sales Assistant. A smart, approachable outfit will help you feel confident and ready to charm both the interviewers and future customers.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. It shows initiative and gives you a chance to stand out. Plus, you can check out all the benefits we offer while you're there!
We think you need these skills to ace Retail Sales Assistant in Luton
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for retail and customer service. Remember, we’re looking for those warm, friendly faces that can create magical moments for our customers.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience in retail or customer service. We love seeing how your past roles have prepared you for this Sales Assistant position. Use keywords from the job description to show us you understand what we're all about!
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for our team. Share specific examples of how you've made customers smile in the past and how you can bring that magic to Mamas & Papas. Keep it friendly and engaging!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need right there. Plus, it shows us you’re genuinely interested in joining our family!
How to prepare for a job interview at Mamas & Papas
✨Know Your Products
Familiarise yourself with the products Mamas & Papas offers. Understand the features and benefits of items like prams, cots, and baby clothing. This knowledge will help you provide insightful recommendations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you made a customer's day better. Highlight how you’ve created memorable moments for customers, as this aligns perfectly with the role's focus on providing magical experiences.
✨Emphasise Team Spirit
Mamas & Papas values teamwork, so be ready to discuss how you work well in a team environment. Share stories that demonstrate your ability to collaborate and support colleagues to achieve common goals.
✨Be Yourself and Be Warm
Since the role involves being a friendly face for customers, let your personality shine through. Practice being approachable and warm in your responses, as this will resonate well with the interviewers looking for someone who embodies their brand values.