At a Glance
- Tasks: Help create magical moments for parents and their little ones in-store.
- Company: Join the vibrant team at Mamas & Papas Liverpool.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Flexible shifts and a great team culture await you!
- Why this job: Be an ambassador for unforgettable customer experiences and make a real difference.
- Qualifications: Retail or customer service experience with a passion for helping others.
The predicted salary is between 12 - 13 £ per hour.
Our store teams are the comforting arm that offers incredible product insight, knowledge and trust. From in‑store personal shopping experiences to car‑seat consultations and parent‑to‑be events, they guide customers on their unique parenting journey to create magical moments that will be cherished forever.
The Role of Sales Assistant / Consultant
Our Sales Assistant/Consultant teams are ambassadors of these magical moments and the heart of our business. We are looking for talented individuals to join our Mamas & Papas Liverpool store on a 12‑month fixed‑term contract. The role is part of a 20‑hour week across five days, with flexibility to include Saturdays, Sundays or both. Shift patterns will be discussed during the application process.
- 12‑month fixed‑term contract at Mamas & Papas Liverpool store.
- 20 hours per week across five days, including either Saturdays, Sundays, or both.
- Flexible shift patterns to be discussed in chat.
If you come from a retail, sales or customer‑service background and enjoy putting a smile on customers’ faces, leaving them with unforgettable moments, we would love to hear from you.
How to Apply
To apply for this opportunity, download your CV and complete our short application form (2 minutes max).
Equal Opportunity
We at Mamas & Papas champion people of all cultures, ethnicities and gender preferences. Celebrating diversity in all its forms, we believe inclusivity is key to moving forward together.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends through our shops & online.
- Ongoing offers & discounts across various external organisations – holidays, travel, restaurants, gifts and services through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies, including enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave.
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas we’re a future‑oriented business. Each day we help welcome a new generation in a sustainable world full of opportunity and hope. Visit our website for our "For the Future" commitment. Great team culture and supportive working environment.
(All benefits subject to individual scheme criteria & terms.)
Retail Sales Assistant (12mth FTC) in Liverpool employer: Mamas & Papas
Mamas & Papas is an exceptional employer that prioritises the well-being and growth of its employees, offering a supportive work culture in the heart of Liverpool. With generous benefits such as 33 days of holiday, flexible working hours, and a commitment to inclusivity, we empower our Sales Assistants to create magical moments for families while enjoying a fulfilling career. Join us to be part of a team that values diversity and provides ongoing opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Sales Assistant (12mth FTC) in Liverpool
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Mamas & Papas:Don’t forget to personalise your application for Mamas & Papas! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Mamas & Papas
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Mamas & Papas offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Mamas & Papas and contribute positively during your temporary stint.
