At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join the award-winning Mamas & Papas family in a supportive retail environment.
- Benefits: Enjoy 33 days holiday, staff discounts, and a company bonus scheme.
- Other info: Work in a diverse, inclusive team with great career growth opportunities.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisory experience and a passion for customer service.
The predicted salary is between 24000 - 30000 £ per year.
Overview
Our store teams are that warm arm of reassurance, the friendly face to offer incredible product insight, product knowledge & trust.
Whether it is our in‑store personal shopping experiences, car seat consultations, in‑store parent‑to‑be events, or someone to help guide our customers along their unique parent journey, our amazing store teams make sure buying that first pram, cot, baby changing table or outfit for a baby’s first birthday, whatever it may be, creates magical moments they’ll cherish forever.
The Role of Store Supervisor
Our
SUPERVISORS are the ambassadors of these magical moments and the heart of our award winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing
SUPERVISOR to be based at our beautiful Mamas & Papas Ipswich store, leading a small team of Sales Consultants and working closely with the Mamas & Papas store Manager or management teams to achieve store results and a truly incredible customer experience.
- This Store Supervisor opportunity covers
- 28 hours per week over 4 days
, including either Saturdays, Sundays, or both.
If you come from a retail supervisor or senior sales assistant background and love putting a smile on a customer’s face, leaving them with magical moments they’ll never forget, can lead a team by example and support, then we’d love to hear from you.
- To Apply
- To apply for this amazing
SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form (2 mins max).
No agencies please: we do not accept unsolicited CVs from recruitment agencies or alike, nor any terms & conditions associated.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions.
We strongly believe in the power of inclusivity to help us all move forward in life.
Benefits
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company bonus schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family‑related leave policies, including company enhanced pay for maternity, IVF & fertility, surrogacy, paternity, adoption, shared parental leave.
- Supportive foster care & carers leave offering.
- Support for loss and bereavement.
- A menopause‑friendly employer.
- Employee recognition and appreciation schemes.
- At Mamas & Papas, we’re a business for the future.
Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
Visit our website and view our "For the Future" commitment.
- Oh, and a great bunch of people to work with too.
- (NB: All benefits subject to individual schemes criteria & terms)
We’re Award Winning!
WINNERS
- 2023 Retail Week –
- Best Retailer under £250m
- 2022 Retail Gazette –
- Best Game Changer Retailer under £500m
Location: Ipswich (Mamas & Papas at NEXT), 1-3 Beardmore Park, Martlesham Heath, Martlesham, Ipswich, IP5 3RX.
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StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor in Ipswich
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Mamas & Papas, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Retail Store Supervisor in Ipswich
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Mamas & Papas that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Mamas & Papas will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Mamas & Papas and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Mamas & Papas
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Mamas & Papas, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Mamas & Papas!
