At a Glance
- Tasks: Lead a team to create magical shopping experiences for parents and their little ones.
- Company: Join Mamas & Papas, a family-focused brand with a warm and inclusive culture.
- Benefits: Enjoy 33 days holiday, staff discounts, and a supportive work environment.
- Other info: Work in a dynamic team with opportunities for personal and professional growth.
- Why this job: Be the heart of our store and make unforgettable moments for families.
- Qualifications: Retail supervisory experience and a passion for customer satisfaction.
The predicted salary is between 22000 - 26000 £ per year.
Our store teams are that warm arm of reassurance, that friendly face to offer incredible product insight, product knowledge & trust. Whether it be our in‑store personal shopping experiences, car seat consultations, in‑store parent to be events, or someone to help guide our customers along their own unique parent journey, our amazing store teams are there to make sure buying that first pram, cot, baby changing table or outfit for baby's 1st birthday, whatever it may be, magical moments they'll cherish forever.
The Role of Store Supervisor
Our SUPERVISORS are our ambassadors of these magical moments, and the heart of our award‑winning business. Here at Mamas & Papas we are expanding our own family by looking for an amazing SUPERVISOR to be based at our beautiful Mamas & Papas Fareham store, leading a small team of Sales Consultants and working closely with the Store Manager or Management teams to achieve store results & incredible customer experience.
Position: 40 hours per week, across 5 days, including either Saturdays, Sundays, or both on a 6‑month fixed‑term contract.
Requirements: If you come from a retail supervisor or senior sales assistant background & love putting a smile on a customer's face, leaving them with magical moments they'll never forget, can lead a team by example & support, then we would love to hear from you.
How to Apply: To apply for this amazing SUPERVISOR opportunity, simply click through to download your CV, and complete our short Mamas & Papas application form. (2 mins max)
Benefits:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes.
- Company Bonus Schemes.
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online.
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub.
- Subsidised health & critical illness cover and insurances.
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave).
- Supportive Foster Care & Carers Leave offering.
- Support for Loss and Bereavement.
- A Menopause Friendly Employer.
- Employee Recognition and Appreciation Schemes.
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope. Visit our website and view our "For the Future" commitment.
Location: Mamas & Papas (Fareham) Whiteley Shopping Centre, Whiteley Way Fareham PO15 7PD
Retail Store Supervisor (6mth FTC) in Fareham employer: Mamas & Papas
At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. As a Retail Store Supervisor at our Fareham location, you'll enjoy generous benefits such as 33 days of holiday, significant staff discounts, and a commitment to employee well-being through various support policies. Join us in creating magical moments for families while growing your career in a nurturing environment with a fantastic team.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Store Supervisor (6mth FTC) in Fareham
✨Tip Number 1
Get to know the company! Before your interview, dive into Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for customers will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your people skills! As a Retail Store Supervisor, you'll be leading a team and interacting with customers daily. Role-play common scenarios with friends or family to boost your confidence and refine your approach to customer service.
✨Tip Number 3
Show off your leadership style! Think about examples from your past experience where you've successfully led a team or resolved conflicts. Be ready to share these stories during your interview to demonstrate your ability to inspire and support others.
✨Tip Number 4
Apply through our website! It’s quick and easy to submit your application directly on the Mamas & Papas site. Plus, it shows you're keen on joining our family and makes it easier for us to find your application.
We think you need these skills to ace Retail Store Supervisor (6mth FTC) in Fareham
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for retail and customer service shine through. We want to see how you can create those magical moments for our customers, so share any relevant experiences that highlight your passion!
Tailor Your CV:Make sure your CV is tailored to the Store Supervisor role. Highlight your supervisory experience and any achievements in previous roles that demonstrate your ability to lead a team and enhance customer experiences. We love seeing how you can fit into our family!
Keep It Concise:We appreciate a clear and concise application. Stick to the point and make sure every word counts. Remember, we’re looking for someone who can communicate effectively, so show us your best writing skills!
Apply Through Our Website:Don’t forget to apply through our website! It’s super easy and only takes a couple of minutes. We can’t wait to hear from you and see how you can contribute to our amazing team at Mamas & Papas!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, make sure you research Mamas & Papas thoroughly. Understand their products, values, and what makes them unique in the retail space. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Retail Store Supervisor, you'll be leading a team to create magical moments for customers. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight how you can inspire your team to do the same!
✨Demonstrate Leadership Qualities
Think about times when you've successfully led a team or project. Be ready to discuss your leadership style and how you motivate others. Mamas & Papas is looking for someone who can lead by example, so share specific instances where you've made a positive impact.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the store's goals, team dynamics, or how they celebrate successes. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
