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- Tasks: Assist the Store Manager in daily operations and team management.
- Company: Mamas & Papas is dedicated to supporting new and expectant parents for over 40 years.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Join a passionate team creating magical moments for families in a customer-first culture.
- Qualifications: Experience as a Supervisor, Deputy or Assistant Manager in retail is essential.
- Other info: We celebrate diversity and inclusivity in our workplace.
The predicted salary is between 24000 - 36000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We\’re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we\’re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they\’ll cherish. The ROLE OF DEPUTY STORE MANAGER As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Southampton store. As DEPUTY STORE MANAGER, you will assist the Store Manager in the day to day running of the store, store experience and achieveing store KPI\’s. Additionally, managing a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinley love creating magical moments for our customers and their families, then we would love to hear from you. To APPLY, simply click through to download your CV, and fill in a short Mamas & Papas application form (2mins max) *** We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life
Deputy Store Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Familiarise yourself with Mamas & Papas' product range and customer service philosophy. Understanding their commitment to creating magical moments for parents will help you align your approach during the interview.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Highlighting specific instances where you've inspired others will demonstrate your fit for the Deputy Store Manager role.
✨Tip Number 3
Research the Southampton store's community involvement and any events they host. Showing that you understand the local customer base and how to engage with them can set you apart from other candidates.
✨Tip Number 4
Be ready to discuss how you would contribute to achieving store KPIs. Think about strategies you've used in the past to drive sales and improve customer experiences, as this will be crucial in your role.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Deputy Store Manager at Mamas & Papas. Highlight your relevant experience in retail management and how it aligns with their mission of creating magical moments for customers.
Tailor Your CV: Customise your CV to reflect your experience as a Supervisor, Deputy or Assistant Manager. Emphasise your leadership skills, team motivation strategies, and any achievements related to customer service and sales performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer satisfaction. Mention specific examples of how you've created positive experiences for customers in previous roles.
Follow Application Instructions: Make sure to follow the application instructions provided by Mamas & Papas. Download your CV, fill in the short application form accurately, and ensure all documents are submitted correctly through our website.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas is all about creating magical moments for customers. Make sure to express your enthusiasm for customer service and share examples of how you've gone above and beyond to help customers in previous roles.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare to discuss your leadership style and provide specific instances where you've motivated or inspired your team to achieve goals.
✨Understand the Brand Values
Familiarise yourself with Mamas & Papas' mission and values. Be ready to explain how your personal values align with theirs and how you can contribute to their commitment to inclusivity and community support.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios from your past experience where you successfully managed conflicts or improved store performance.