Deputy Store Manager

Deputy Store Manager

Cardiff Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the store team, ensuring excellent customer service and smooth operations.
  • Company: Mamas & Papas is a trusted brand supporting new and expectant parents for over 40 years.
  • Benefits: Enjoy flexible working hours, employee discounts, and a supportive team environment.
  • Why this job: Join a passionate team dedicated to making parenting easier and more enjoyable.
  • Qualifications: Previous retail experience and strong leadership skills are essential.
  • Other info: Opportunity to grow within a well-respected company in the parenting industry.

The predicted salary is between 28800 - 43200 £ per year.

Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We're that warm arm of reassurance, that friendly face, to offer incredible insight, knowledge and trust.

Deputy Store Manager employer: Mamas & Papas

At Mamas & Papas, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values every team member. As a Deputy Store Manager, you will benefit from comprehensive training and development opportunities, allowing you to grow your career while making a meaningful impact in the lives of new parents. Our commitment to employee well-being and community engagement makes our store a rewarding place to work, where you can truly make a difference.
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Contact Detail:

Mamas & Papas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Deputy Store Manager

✨Tip Number 1

Familiarise yourself with Mamas & Papas' product range and services. Understanding their offerings will help you connect with customers and demonstrate your passion for the brand during the interview.

✨Tip Number 2

Showcase your leadership skills by preparing examples of how you've successfully managed a team in the past. Highlighting your ability to motivate and support staff will be crucial for a Deputy Store Manager role.

✨Tip Number 3

Research the latest trends in parenting and baby products. Being knowledgeable about current market trends will not only impress your interviewers but also show that you're committed to providing the best service to customers.

✨Tip Number 4

Prepare thoughtful questions to ask during your interview. This demonstrates your genuine interest in the role and the company, and it gives you a chance to assess if Mamas & Papas is the right fit for you.

We think you need these skills to ace Deputy Store Manager

Leadership Skills
Customer Service Excellence
Team Management
Sales Strategy Development
Inventory Management
Visual Merchandising
Communication Skills
Problem-Solving Skills
Time Management
Financial Acumen
Training and Development
Conflict Resolution
Adaptability
Understanding of Retail Operations

Some tips for your application 🫡

Understand the Company Culture: Familiarise yourself with Mamas & Papas' values and mission. Highlight how your personal values align with their commitment to supporting new and expectant parents in your application.

Tailor Your CV: Make sure your CV reflects relevant experience in retail management, customer service, and team leadership. Use specific examples that demonstrate your ability to create a welcoming environment for customers.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Mention any personal experiences that relate to parenting or customer service, and explain why you want to be part of their team.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Mamas & Papas

✨Show Your Passion for Parenting

Since Mamas & Papas is all about supporting new and expectant parents, make sure to express your genuine passion for parenting. Share any personal experiences or insights that relate to the role, as this will resonate with the company's mission.

✨Demonstrate Leadership Skills

As a Deputy Store Manager, you'll need to showcase your leadership abilities. Prepare examples of how you've successfully led a team in the past, focusing on your communication skills and ability to motivate others.

✨Understand the Brand Values

Familiarise yourself with Mamas & Papas' brand values and customer service philosophy. During the interview, refer to these values and explain how you can embody them in your role, ensuring a consistent experience for customers.

✨Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and customer service approach. Think of specific situations you've encountered in retail and how you handled them, highlighting your ability to remain calm under pressure.

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