At a Glance
- Tasks: Assist the Store Manager in daily operations and lead a team to create magical moments for customers.
- Company: Mamas & Papas has been supporting new parents for 40 years with expert advice and community engagement.
- Benefits: Enjoy a supportive work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Join a passionate team dedicated to helping families during their special journey and creating lasting memories.
- Qualifications: Experience in retail management and a passion for customer service are essential.
- Other info: This role is based in our beautiful Peterborough store, perfect for those who love a vibrant community.
The predicted salary is between 24000 - 36000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We\’re that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust. Whether it be our in-store personal shopping experiences, car seat consultations, parent to be events, or someone to help guide our customers and community, we\’re there to make sure buying their first pram, cot, baby changing table or that cute little babygrow, whatever it may be magical moments they\’ll cherish. The ROLE OF DEPUTY STORE MANAGER As DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Peterborough store. As DEPUTY STORE MANAGER, you will assist the Store Manager in the day to day running of the store, store experience and achieveing store KPI\’s. Additionally, managing a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example. This is an amazing opportunity for an experienced Supervisor, Deputy or Assitant Manager to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinley love creating magical moments for our customers and their families, then we would love to hear from you. To APPLY, simply click through to download your CV, and fill in a short Mamas & Papas application form (2mins max) *** We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life. *** We\’re a Business that cares, so here\’s just some of our Benefits on offer: • 33 days holiday, increasing up to 40 with service. • Buy & Sell holiday schemes • Company Bonus Schemes • Employer pension contribution from day 1 enrolment. • Significant staff discounts for family & friends from our shops & online • Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub • Subsidised health & critical illness cover and insurances • Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave) • Supportive Foster Care & Carers Leave offering • Support for Loss and Bereavement • A Menopause Friendly Employer • Employee Recognition and Appreciation Schemes • At Mamas & Papas, we\’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that\’s sustainable – one that\’s full of opportunity and hope – want to see how we are going about it? Visit our website and view our \”For the Future\” commitment …Oh, and a great bunch of people to work with too. (NB*: All benefits subject to contracts and individual schemes criteria & terms) We\’re Award Winning!! FINALISTS: 2024 -Retail Week -\”Happiest Retailer to Work For\” WINNERS: 2023 Retail Week -\”Best Retailer\” under £250m WINNERS: 2022 Retail Gazette – \”Best Game Changer Retailer\” under £500m Peterborough (Mamas & Papas at NEXT) Mamas & Papas at NEXT Store Unit G, Brotherhood Retail Park Lincoln Rd Peterborough PE4 6ZR JBRP1_UKTJ
Deputy Store Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Finde heraus, was Mamas & Papas von ihren Mitarbeitern erwartet. Schau dir die Unternehmenswerte und die Philosophie an, um zu verstehen, wie du zur Schaffung dieser magischen Momente beitragen kannst.
✨Tip Number 2
Bereite dich darauf vor, deine Erfahrungen im Teammanagement und in der Kundenbetreuung zu teilen. Überlege dir konkrete Beispiele, wie du dein Team motiviert und inspiriert hast, um die Verkaufsziele zu erreichen.
✨Tip Number 3
Zeige deine Leidenschaft für die Produkte von Mamas & Papas. Informiere dich über die neuesten Trends in der Babybranche und sei bereit, dein Wissen während des Gesprächs einzubringen.
✨Tip Number 4
Sei bereit, Fragen zu stellen, die zeigen, dass du an der Unternehmenskultur interessiert bist. Frage nach den Herausforderungen, denen das Team gegenübersteht, und wie du helfen kannst, diese zu meistern.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Company Culture: Take some time to familiarize yourself with Mamas & Papas' values and mission. Highlight your alignment with their commitment to supporting new and expectant parents in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in retail management, team leadership, and customer service. Use specific examples that demonstrate your ability to create positive customer experiences and achieve KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences have prepared you to be a Deputy Store Manager and how you can contribute to creating magical moments for customers.
Highlight Leadership Skills: In both your CV and cover letter, emphasize your leadership skills and experience in motivating and developing teams. Provide examples of how you've successfully led a team in a retail environment.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Parenting
Make sure to express your genuine enthusiasm for supporting new and expectant parents. Share any personal experiences or insights that relate to the role, as this will resonate with the company's mission.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare examples of how you've successfully motivated and inspired others in previous roles. Highlight your ability to lead by example and foster a positive team environment.
✨Understand the Product Range
Familiarize yourself with Mamas & Papas' product offerings. Be ready to discuss specific products and how they can enhance the customer experience. This knowledge will show your commitment to providing excellent service.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations or customer complaints. Think of scenarios where you successfully resolved issues in the past, demonstrating your problem-solving skills and customer-centric approach.