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- Tasks: Assist in managing the store and leading a team to create magical moments for customers.
- Company: Mamas & Papas is dedicated to supporting new and expectant parents with exceptional service and products.
- Benefits: Enjoy 33 days holiday, staff discounts, bonuses, and supportive family leave policies.
- Why this job: Join a passionate team in a rewarding environment that values inclusivity and customer experience.
- Qualifications: Experience in retail management or supervision is essential; a passion for customer service is a must.
- Other info: Be part of an award-winning company committed to sustainability and community support.
The predicted salary is between 24000 - 36000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We are that warm arm of reassurance, that friendly face, to offer incredible insight, product knowledge and trust.
The ROLE OF DEPUTY STORE MANAGER involves being one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful WARRINGTON CONCESSION STORE with Marks and Spencer.
As DEPUTY STORE MANAGER, you will assist the Store Manager in the day-to-day running of the store, store experience and achieving store KPIs. Additionally, you will manage a team of amazing Supervisors and Sales Assistants within the store, supporting in motivating, inspiring and developing this incredible team, always willing to lead by example.
This is an amazing opportunity for an experienced Supervisor, Deputy or Assistant Manager to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, then we would love to hear from you.
To APPLY, simply click through to download your CV, and fill in a short Mamas & Papas application form (2 mins max).
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!! FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For" WINNERS: 2023 Retail Week - "Best Retailer" under £250m WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m.
Locations
Deputy Concession Store Manager in Warrington, Cheshire employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Concession Store Manager in Warrington, Cheshire
✨Tip Number 1
Familiarise yourself with Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for parents will help you align your answers during the interview with their core beliefs.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Highlighting specific instances where you've inspired others will demonstrate your fit for the Deputy Store Manager role.
✨Tip Number 3
Research the latest trends in retail, especially those related to parenting products. Being knowledgeable about current market trends will show your passion for the industry and your readiness to contribute to the store's success.
✨Tip Number 4
Engage with the Mamas & Papas community on social media. Following their accounts and interacting with their posts can give you insights into their culture and customer engagement strategies, which you can reference in your discussions.
We think you need these skills to ace Deputy Concession Store Manager in Warrington, Cheshire
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Deputy Store Manager at Mamas & Papas. Highlight your experience in retail management and how it aligns with creating magical moments for customers.
Tailor Your CV: Make sure your CV reflects relevant experience in retail, particularly in supervisory or managerial roles. Emphasise your ability to motivate and lead teams, as well as any specific achievements that demonstrate your capability in achieving store KPIs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the brand's mission. Mention specific examples of how you've created positive experiences for customers in previous roles.
Follow Application Instructions: Ensure you follow the application instructions carefully. Download your CV and fill in the short Mamas & Papas application form as specified. Double-check for any errors before submitting to make a great first impression.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas is all about creating magical moments for customers. During your interview, share specific examples of how you've gone above and beyond to provide excellent customer service in your previous roles. This will demonstrate your alignment with their values.
✨Highlight Your Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Be prepared to discuss your experience in motivating and developing staff. Share stories that showcase your ability to inspire others and lead by example, as this is crucial for the role.
✨Understand the Brand and Its Values
Familiarise yourself with Mamas & Papas' mission and values. Show that you understand their commitment to inclusivity and community support. This knowledge will help you connect with the interviewers and demonstrate your genuine interest in the company.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the Deputy Store Manager role, the team dynamics, and how success is measured in the store. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
