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- Tasks: Lead a passionate team to create magical shopping experiences for new parents.
- Company: Join Mamas & Papas, the UK's largest baby products retailer with a community focus.
- Benefits: Competitive salary, inclusive culture, and opportunities for personal growth.
- Why this job: Make a real difference in the lives of families while managing your own store.
- Qualifications: Experience in retail management with a customer-first mindset.
- Other info: Be part of an award-winning team in a vibrant store environment.
The predicted salary is between 28800 - 43200 £ per year.
Mamas & Papas are now the UK's largest own-brand baby products specialist retailer. We are the baby retailer of choice for our community of new & expectant parents. For the last 40 years, we have dedicated everything to understanding & putting our customers & community of new, expectant & hopeful parents first. We offer incredible insight, product knowledge & trust through our in-store personal shopping experiences, car seat consultations, parent-to-be events, and guidance for our customers.
THE ROLE OF CONCESSION STORE MANAGER
Our Concession Store Managers are ambassadors of these magical moments and the heart of our award-winning retail business and mini site partnership with NEXT. Due to continued growth, we are looking to recruit a Concession Store Manager for our beautiful Dundee Concession Store, based within the NEW NEXT store, on the Stack Leisure Park. Our Mamas & Papas Concession stores have won huge accolades around the UK for their incredible use of space and design as a shop within a shop partnership with NEXT.
As our new Concession Store Manager, you will lead & inspire your Mamas & Papas store team (c3 supervisors, c5 sales assistants) in delivering the very best customer experience. You will create & utilise commercial sales reports and local marketing knowledge to drive footfall & brand awareness. Utilise current & future trends to make effective commercial decisions to achieve & exceed sales targets, driving ATV and KPIs for your store, embodying our brand values.
TO APPLY:
Do you come from a Retail Store, Assistant or Deputy Store Manager background, where you truly put the customer first in everything you do? Inspiring & developing your teams to go that extra mile for your customers & in-store experience. Do you want to take ownership of your own store, your own team, having the creative autonomy to really make a difference? If so, it would be great to hear from you, so APPLY NOW... a truly amazing opportunity.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and actions. We strongly believe in the power of inclusivity to help us all move forward in life.
Concession Store Manager employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Store Manager
✨Tip Number 1
Get to know the company inside out! Research Mamas & Papas, their values, and what makes them tick. This way, when you walk into that interview, you can show them you're not just another candidate but someone who truly understands their mission.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you the lowdown on the company culture and maybe even put in a good word for you. Plus, it shows you're genuinely interested in being part of the team.
✨Tip Number 3
Prepare some killer questions for your interview. Think about what you want to know about the role and the team. This not only shows your enthusiasm but also helps you figure out if this is the right fit for you.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your appreciation for the opportunity. Plus, it’s a great chance to reiterate your excitement about the role!
We think you need these skills to ace Concession Store Manager
Some tips for your application 🫡
Show Your Passion for Customer Experience: When writing your application, let your love for customer service shine through. Share specific examples of how you've gone the extra mile for customers in your previous roles. We want to see that you truly understand the importance of creating magical moments for our community.
Highlight Your Leadership Skills: As a Concession Store Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've inspired and developed your teams in the past. We’re looking for someone who can motivate others and create a positive store environment.
Be Creative with Your Application: Don’t be afraid to show your creative side! Whether it’s in your cover letter or CV, think about how you can stand out. Use engaging language and maybe even share some innovative ideas you have for driving footfall and brand awareness in the store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this amazing opportunity. Plus, it shows you’re serious about joining our Mamas & Papas family!
How to prepare for a job interview at Mamas & Papas
✨Know the Brand Inside Out
Before your interview, dive deep into Mamas & Papas' values, products, and community initiatives. Understanding their commitment to new and expectant parents will help you connect with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a Concession Store Manager, you'll be leading a team. Prepare examples of how you've inspired and developed your previous teams. Think about specific situations where you motivated staff to go the extra mile for customers, as this aligns perfectly with Mamas & Papas' customer-first approach.
✨Bring Your Commercial Acumen
Familiarise yourself with commercial sales reports and local marketing strategies. Be ready to discuss how you would use data to drive footfall and brand awareness in the Dundee store. This shows that you can make informed decisions that align with the company's goals.
✨Emphasise Inclusivity and Diversity
Mamas & Papas values inclusivity, so be prepared to discuss how you can contribute to a diverse workplace. Share your thoughts on creating an inclusive environment for both customers and team members, which will resonate well with their company culture.