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- Tasks: Assist the Store Manager in daily operations and lead a team to create magical moments for customers.
- Company: Mamas & Papas is dedicated to supporting new and expectant parents with exceptional service and products.
- Benefits: Enjoy 33 days holiday, staff discounts, company bonuses, and supportive family leave policies.
- Why this job: Join a passionate team in a rewarding environment that values inclusivity and customer experience.
- Qualifications: Experience as an Assistant Manager or Team Leader in retail is essential.
- Other info: Be part of an award-winning company committed to sustainability and community support.
The predicted salary is between 28000 - 42000 £ per year.
Becoming a parent is an amazing journey, full of magical moments. For the last 40 years here at Mamas & Papas, we have dedicated everything to understanding and putting our customers and community of new, expectant and hopeful parents first. We are that warm arm of reassurance, that friendly face, to offer incredible insight, knowledge and trust.
The ROLE OF DEPUTY STORE MANAGER
As CONCESSION DEPUTY STORE MANAGER within Mamas & Papas, these roles are one of the key ambassadors of creating these magical moments for our customers and community of new and expectant parents. We are now looking for a DEPUTY MANAGER to join the family and work within our beautiful Hayes store, within NEXT.
As DEPUTY STORE MANAGER, you will assist the Store Manager in the day-to-day running of the store, store experience and achieving store KPIs. Additionally, you will manage a team of amazing Supervisors and Sales Assistants within the store. You will look to support in motivating, inspiring and developing this incredible team, always willing to lead by example.
This is an amazing opportunity for an experienced Assistant Manager, Deputy Manager or Team Leader to work in an environment that truly puts the customer first. If you come from either of those backgrounds, have inspired retail teams, lead by example and would genuinely love creating magical moments for our customers and their families, then we would love to hear from you.
To APPLY, simply take those amazing first steps and APPLY TODAY.
We at Mamas & Papas are committed to championing people of all cultures, ethnicities and gender preferences, and celebrating diversity in all its forms through our campaigns and our actions. We strongly believe in the power of inclusivity to help us all move forward in life.
We’re a Business that cares, so here’s just some of our Benefits on offer:
- 33 days holiday, increasing up to 40 with service.
- Buy & Sell holiday schemes
- Company Bonus Schemes
- Employer pension contribution from day 1 enrolment.
- Significant staff discounts for family & friends from our shops & online
- Ongoing offers & discounts across a variety of external organisations, from holidays, travel, restaurants, gifts & services to many more worthy discounts through our Benefits Hub
- Subsidised health & critical illness cover and insurances
- Supportive family related leave policies (including company enhanced pay for maternity, IVF & Fertility, surrogacy, paternity, adoption, shared parental leave)
- Supportive Foster Care & Carers Leave offering
- Support for Loss and Bereavement
- A Menopause Friendly Employer
- Employee Recognition and Appreciation Schemes
At Mamas & Papas, we’re a business for the future. Every day, we help to welcome a new generation of children into the world, and we want them to grow up in a world that’s sustainable – one that’s full of opportunity and hope.
We’re Award Winning!!
- FINALISTS: 2024 - Retail Week - "Happiest Retailer to Work For"
- WINNERS: 2023 Retail Week - "Best Retailer" under £250m
- WINNERS: 2022 Retail Gazette - "Best Game Changer Retailer" under £500m
Mamas & Papas Mini Store at NEXT, Hayes Unit 5c, Lombardy Retail Park Uxbridge Road Hayes UB3 3EX
Concession Deputy Store Manager in Hayes employer: Mamas & Papas
Contact Detail:
Mamas & Papas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Concession Deputy Store Manager in Hayes
✨Tip Number 1
Familiarise yourself with Mamas & Papas' values and mission. Understanding their commitment to creating magical moments for parents will help you align your answers during the interview with their core beliefs.
✨Tip Number 2
Prepare examples from your previous experience that showcase your leadership skills and ability to motivate a team. Highlight specific instances where you inspired your team to achieve targets or improve customer satisfaction.
✨Tip Number 3
Research the latest trends in retail, especially those related to parenting and baby products. Being knowledgeable about current market trends can set you apart and show your passion for the industry.
✨Tip Number 4
Engage with the Mamas & Papas community on social media. Commenting on their posts or sharing relevant content can demonstrate your enthusiasm for the brand and help you make a positive impression before your interview.
We think you need these skills to ace Concession Deputy Store Manager in Hayes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities of a Concession Deputy Store Manager. Highlight your relevant experience in retail management and how it aligns with creating magical moments for customers.
Tailor Your CV: Customise your CV to reflect your experience in managing teams, achieving KPIs, and providing excellent customer service. Use specific examples that demonstrate your leadership skills and ability to inspire others.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your commitment to customer satisfaction. Mention why you want to work at Mamas & Papas and how you can contribute to their mission of supporting new parents.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Mamas & Papas
✨Show Your Passion for Customer Service
Mamas & Papas is all about creating magical moments for customers. Make sure to express your genuine passion for customer service and how you can contribute to making those experiences special for new and expectant parents.
✨Demonstrate Leadership Skills
As a Deputy Store Manager, you'll be leading a team. Prepare examples of how you've motivated and inspired teams in the past, and be ready to discuss your leadership style and how it aligns with Mamas & Papas' values.
✨Know the Brand Inside Out
Familiarise yourself with Mamas & Papas' products, services, and their commitment to inclusivity and sustainability. Showing that you understand the brand will demonstrate your enthusiasm and readiness to represent them.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer interaction skills. Think of scenarios where you've successfully handled difficult situations or improved customer satisfaction, and be ready to share those stories.
